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Strategic IT Planning Toolkit – Section 8: Strategy Control
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This link is elaborated at the evaluation phase. The Logic Model [30] provides a concrete framework
for relating measures for initiatives. Since the cost of tracking or monitoring could be high, a minimal
or core set measures should be selected for tracking initially. IT organizations with advanced
Performance Management capability could, however, embark on a more extensive and involving
monitoring exercise.
Figure 20: Strategy Monitoring Process
8.2 Strategy Evaluation
Description: The strategy evaluation activity involves elaborating on the associations defined between
input, process and output (operational) measures of initiatives and measures associated with strategic
objectives or those at higher level of the pyramid. In general, evaluation examines the measures
produced from monitoring and verifies whether expected results, outcomes and impacts are obtained.
While the monitoring measures inputs and outputs of initiatives or IT-enabled services, evaluation
measures the benefits or outcomes resulting from several related initiatives for the organization as a
whole and its stakeholders. Outcome measures are expressed at higher levels of the strategy pyramid
(strategic objectives, strategic priorities or IT Goals). The major input to evaluation task is the set of
measures and their corresponding values for initiatives while the output is the degree to which
selected outcome measures are met.
Report No. 417, May 2009
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