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Overview Strategic report Corporate governance Risk management Financial statements Other information<br />
Directors’ report<br />
The Directors present their report <strong>and</strong> audited accounts for the year ended<br />
31 December 2013.<br />
General information<br />
The Bank provides a range of <strong>bank</strong>ing <strong>and</strong> financial services in the United<br />
Kingdom. See page 10 for a full description of our business model <strong>and</strong> focus.<br />
Dividends<br />
The Directors are focused on returning the Bank to financial health in the<br />
future. The Bank is in the early stages of being turned around <strong>and</strong> will<br />
continue to be impacted by legacy issues for some time, <strong>and</strong> as such, the<br />
Directors do not expect the Bank to pay dividends in the near future. In any<br />
event, the Bank has agreed with the PRA not to make any dividend payments<br />
until further notice without the prior consent of the PRA. Therefore the Bank<br />
is not able to recommend payment of a dividend given the continuing losses<br />
(2012: £nil).<br />
Business review, future developments, post<br />
balance sheet events <strong>and</strong> financial risk<br />
management objectives <strong>and</strong> policies<br />
The business review <strong>and</strong> future developments, key performance indicators,<br />
principal risks <strong>and</strong> uncertainties <strong>and</strong> post balance sheet events are referred<br />
to in the Strategic report starting on page 5. Financial risk management<br />
objectives <strong>and</strong> policies can be found as detailed below:<br />
Pages<br />
Business review <strong>and</strong> future developments 11<br />
Key performance indicators 23<br />
Principal risks <strong>and</strong> uncertainties 26<br />
Financial risk management objectives <strong>and</strong> policies 75<br />
Post balance sheet events 219<br />
Going concern<br />
There continues to be material uncertainty around the implementation of the<br />
remaining component of both the Recapitalisation Plan <strong>and</strong> the Turnaround<br />
Plan. The Directors’ judgement that it is appropriate to use the Going Concern<br />
basis in preparing the Bank <strong>and</strong> Company’s accounts is set out in detail in the<br />
Basis of Preparation section of the Annual Report <strong>and</strong> Accounts.<br />
The Bank <strong>and</strong> Company’s business activities, together with its financial<br />
position, <strong>and</strong> the factors likely to affect its future development <strong>and</strong><br />
performance, are set out in the Strategic report on pages 7 to 30. In addition,<br />
the risk management section includes the Bank’s objectives, policies <strong>and</strong><br />
processes for managing its risk <strong>and</strong> details of its exposure to risk. The Capital<br />
Management section provides information on the Bank’s Capital policies <strong>and</strong><br />
Capital resources.<br />
Consequently, after making enquiries, the Directors are satisfied that the<br />
Bank <strong>and</strong> Company have sufficient resources to continue in business for the<br />
foreseeable future <strong>and</strong> have therefore continued to adopt the Going Concern<br />
basis in preparing the financial statements. When making this assessment,<br />
the Directors act within the principles of the Financial Reporting Council’s<br />
‘Going Concern <strong>and</strong> Liquidity Risk: Guidance for Directors of UK Companies<br />
2009’ report.<br />
Political donations<br />
It is the Bank’s policy that no donations are made for political purposes.<br />
Directors details<br />
Details of Directors, including appointments <strong>and</strong> resignations during the<br />
financial year, <strong>and</strong> changes since the end of the financial year are provided<br />
on page 38 of the Governance section of the report.<br />
Details of the Directors offering themselves for election <strong>and</strong> re-election at the<br />
next Annual General Meeting are provided on page 39.<br />
Directors third party <strong>and</strong> pension scheme<br />
indemnity provisions<br />
Details of insurance <strong>and</strong> indemnities in place for the benefit of the Directors<br />
are provided within the Corporate Governance Report on page 57.<br />
Significant contracts<br />
Details of related party transactions are set out in note 39 on pages 199<br />
to 204.<br />
Corporate responsibility<br />
The Bank’s corporate responsibility activities are outlined on page 29.<br />
CO 2 emissions<br />
The Bank’s greenhouse gas emissions report is detailed on page 29 of the<br />
Annual Report <strong>and</strong> Accounts<br />
Employees<br />
During the year, the majority of The Co-operative Bank’s employees had<br />
contracts with CFSMS Limited <strong>and</strong> the cost of their services was recharged<br />
to subsidiaries, including the Bank. Following the legal separation of the Bank<br />
<strong>and</strong> it ceasing to be a wholly-owned subsidiary of The Co‐operative Group,<br />
employment contracts for the majority of those employees who spend the<br />
majority of their working time on activities related to the Bank were transferred<br />
from CFSMS Limited to the Bank on 23 January 2014 by Transfer of<br />
Undertakings. This is further explained in the post balance sheet event note.<br />
The Bank operates learning <strong>and</strong> development initiatives across the<br />
organisation as part of a continuous improvement programme, supporting its<br />
approach to performance management, personal development, talent <strong>and</strong><br />
succession planning.<br />
The Bank continues to consult <strong>and</strong> communicate with colleagues on<br />
customer, organisation <strong>and</strong> business performance issues, using colleague<br />
publications, surveys, conferences, videos <strong>and</strong> both informal <strong>and</strong> formal<br />
consultations with Unite, the Britannia Staff Union, <strong>and</strong> other trades unions.<br />
The Unions continue to be fully involved where organisational change <strong>and</strong><br />
other issues affect colleagues.<br />
34<br />
The Co-operative Bank plc Annual report <strong>and</strong> accounts 2013