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Overview Strategic report Corporate governance Risk management Financial statements Other information<br />

Directors’ report<br />

The Directors present their report <strong>and</strong> audited accounts for the year ended<br />

31 December 2013.<br />

General information<br />

The Bank provides a range of <strong>bank</strong>ing <strong>and</strong> financial services in the United<br />

Kingdom. See page 10 for a full description of our business model <strong>and</strong> focus.<br />

Dividends<br />

The Directors are focused on returning the Bank to financial health in the<br />

future. The Bank is in the early stages of being turned around <strong>and</strong> will<br />

continue to be impacted by legacy issues for some time, <strong>and</strong> as such, the<br />

Directors do not expect the Bank to pay dividends in the near future. In any<br />

event, the Bank has agreed with the PRA not to make any dividend payments<br />

until further notice without the prior consent of the PRA. Therefore the Bank<br />

is not able to recommend payment of a dividend given the continuing losses<br />

(2012: £nil).<br />

Business review, future developments, post<br />

balance sheet events <strong>and</strong> financial risk<br />

management objectives <strong>and</strong> policies<br />

The business review <strong>and</strong> future developments, key performance indicators,<br />

principal risks <strong>and</strong> uncertainties <strong>and</strong> post balance sheet events are referred<br />

to in the Strategic report starting on page 5. Financial risk management<br />

objectives <strong>and</strong> policies can be found as detailed below:<br />

Pages<br />

Business review <strong>and</strong> future developments 11<br />

Key performance indicators 23<br />

Principal risks <strong>and</strong> uncertainties 26<br />

Financial risk management objectives <strong>and</strong> policies 75<br />

Post balance sheet events 219<br />

Going concern<br />

There continues to be material uncertainty around the implementation of the<br />

remaining component of both the Recapitalisation Plan <strong>and</strong> the Turnaround<br />

Plan. The Directors’ judgement that it is appropriate to use the Going Concern<br />

basis in preparing the Bank <strong>and</strong> Company’s accounts is set out in detail in the<br />

Basis of Preparation section of the Annual Report <strong>and</strong> Accounts.<br />

The Bank <strong>and</strong> Company’s business activities, together with its financial<br />

position, <strong>and</strong> the factors likely to affect its future development <strong>and</strong><br />

performance, are set out in the Strategic report on pages 7 to 30. In addition,<br />

the risk management section includes the Bank’s objectives, policies <strong>and</strong><br />

processes for managing its risk <strong>and</strong> details of its exposure to risk. The Capital<br />

Management section provides information on the Bank’s Capital policies <strong>and</strong><br />

Capital resources.<br />

Consequently, after making enquiries, the Directors are satisfied that the<br />

Bank <strong>and</strong> Company have sufficient resources to continue in business for the<br />

foreseeable future <strong>and</strong> have therefore continued to adopt the Going Concern<br />

basis in preparing the financial statements. When making this assessment,<br />

the Directors act within the principles of the Financial Reporting Council’s<br />

‘Going Concern <strong>and</strong> Liquidity Risk: Guidance for Directors of UK Companies<br />

2009’ report.<br />

Political donations<br />

It is the Bank’s policy that no donations are made for political purposes.<br />

Directors details<br />

Details of Directors, including appointments <strong>and</strong> resignations during the<br />

financial year, <strong>and</strong> changes since the end of the financial year are provided<br />

on page 38 of the Governance section of the report.<br />

Details of the Directors offering themselves for election <strong>and</strong> re-election at the<br />

next Annual General Meeting are provided on page 39.<br />

Directors third party <strong>and</strong> pension scheme<br />

indemnity provisions<br />

Details of insurance <strong>and</strong> indemnities in place for the benefit of the Directors<br />

are provided within the Corporate Governance Report on page 57.<br />

Significant contracts<br />

Details of related party transactions are set out in note 39 on pages 199<br />

to 204.<br />

Corporate responsibility<br />

The Bank’s corporate responsibility activities are outlined on page 29.<br />

CO 2 emissions<br />

The Bank’s greenhouse gas emissions report is detailed on page 29 of the<br />

Annual Report <strong>and</strong> Accounts<br />

Employees<br />

During the year, the majority of The Co-operative Bank’s employees had<br />

contracts with CFSMS Limited <strong>and</strong> the cost of their services was recharged<br />

to subsidiaries, including the Bank. Following the legal separation of the Bank<br />

<strong>and</strong> it ceasing to be a wholly-owned subsidiary of The Co‐operative Group,<br />

employment contracts for the majority of those employees who spend the<br />

majority of their working time on activities related to the Bank were transferred<br />

from CFSMS Limited to the Bank on 23 January 2014 by Transfer of<br />

Undertakings. This is further explained in the post balance sheet event note.<br />

The Bank operates learning <strong>and</strong> development initiatives across the<br />

organisation as part of a continuous improvement programme, supporting its<br />

approach to performance management, personal development, talent <strong>and</strong><br />

succession planning.<br />

The Bank continues to consult <strong>and</strong> communicate with colleagues on<br />

customer, organisation <strong>and</strong> business performance issues, using colleague<br />

publications, surveys, conferences, videos <strong>and</strong> both informal <strong>and</strong> formal<br />

consultations with Unite, the Britannia Staff Union, <strong>and</strong> other trades unions.<br />

The Unions continue to be fully involved where organisational change <strong>and</strong><br />

other issues affect colleagues.<br />

34<br />

The Co-operative Bank plc Annual report <strong>and</strong> accounts 2013

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