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Overview Strategic report Corporate governance Risk management Financial statements Other information<br />

Strategic<br />

report<br />

7 Chairman’s statement<br />

8 Our two business areas: Core <strong>and</strong> Non-core<br />

9 Our strategy<br />

10 Business model<br />

11 Chief Executive’s review<br />

13 Summary financial review<br />

15 Detailed financial review<br />

21 Detailed financial review – Outlook<br />

22 Detailed financial review – An update on capital raising<br />

23 Detailed financial review – KPIs<br />

25 Detailed Key Performance Indicators<br />

26 Principal risks <strong>and</strong> uncertainties<br />

29 Social, community <strong>and</strong> human rights<br />

30 Group structure<br />

The Co-operative Bank plc Annual report <strong>and</strong> accounts 2013 5

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