Executive Summary

P7: Executive Summary
It is worth mentioning that CSCs already offer certain eServices to businesses, which are
limited, however, in informative capacity.
Retirement Prediction in Real Time (United Kingdom)
By using this electronic service, the British citizens, after
adequate identification, can come in touch with the
Pension Department of the Ministry of Labour & Pensions,
and electronically submit their application for IPF in case of
premature retirement and receive an electronic reply of the
real-time calculation.
The calculation of retirement allows the citizen to reflect
upon and decide the precise retirement time. It gives
everyone the opportunity to have access to the same piece of information, it reduces the
number of citizens who resort to public services, it increases service levels and allows the
future pensioner to prepare a complete file with all the necessary data required for his
retirement. In this way, mistakes made during the procedure of the issuing of the pension are
eliminated.
Work research services and personnel recruitment from the National
Workmarket Council (Sweden)
The «Job vacancy Bank» is a site through which all the vacancies
which exist in the Offices of Occupational Information in Sweden,
are published on the Internet. The publication of vacancies is
accompanied by a series of extra interactive electronic services
which concern either unemployed people or those who wish to
change their career.
The creation of a personnel research service via Internet gives the
chance to all the interested parties (employers, employees,
unemployed etc.) to communicate. The goal of this service is to reduce bureaucracy and to
promote equality among the interested parties.
5.4 Conclusions drawn from the research in the skills of Civil Servants in using
ICT
Deliverable D3: “Research in the skills of civil servants in the use of ICT” refers to the
conclusions from the research done to define the level of skills of the human capital that
works for Public Administration (PA) regarding ICT skills.
The aim of this research was to shed light on the existing readiness of the human capital in
PA in terms of ICT skills, in order to determine the number of individuals that have to be
trained, the sectors in which their training should focus on, as well as the training pace
required in order for the existing and new public systems to be promptly and sufficiently
supported.
First Version
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