Executive Summary

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P7: Executive Summary 7.6 Proposal Framework Objectives The efficient operation of Public Sector and the improvement of financial dimensions which are secured through the offering and usage of eGovernment, reduces inefficiency of Public Administration and create the right conditions for development and competitiveness growth. The speed-up of the development of eGovernment, will correspond to a number of challenges and claims: o o o o modernize and establish effective public services provide better and more secure services to citizens cover demands from businesses that would like to find less bureaucracy and more efficiency in Public Sectors’ Agencies To ensure international continuity of public services, which is necessary in order to support mobility around Europe The proposed framework corresponds to the challenges and contributes to the improvement of sectors like the growth of competitiveness, the increase of GDP, the improvement of the performance of Greece in international measurements for the improvement of Administrative Capacity of Public Administration. 7.6.1 Growth of Competitiveness in Greece Since the Lisbon Strategy set out to make Europe the most competitive and dynamic economy in the world, competitiveness has become one of the political priorities of the European Union. National industry needs to be competitive if it is to achieve its economic, social and environmental goals and thus ensure an improving quality of life for citizens. In its efforts to promote competitiveness, Greece also seeks to adapt the economy to structural change, relocation of industrial activity to emerging economies, redeployment of jobs and resources to new industrial sectors and the risk of a process of deindustrialisation. National competitiveness is determined by productivity growth and thus depends on the performance and the future of Greek industry, an especially on its capacity for structural adjustment. To be competitive, Greece must outperform in terms of research and innovation, information and communication technologies, entrepreneurship, competition, education and training. In order competitiveness to grow, it is essential Greek industry to show demands of the sector they operate in and the State to reduce the cost and time of time-consuming and bureaucratic processes. The development of eGovernment services originate the appropriate environment where businesses can invest time, cost and resources concerning their core activities, having as a fact the low cost and the prompt transaction with Public Administration. It is obvious, that the growth in competitiveness does not require action from the side of businesses only, but also from the Public Administration which as to become more flexible, has to adopt the legislation and processes, has to put out obstacles which are placed by bureaucratic processes and also to provide a clear framework of rules and regulations for the operation of businesses and finally quality services. First Version April 2007 52
P7: Executive Summary 7.6.2 Growth of GDP (Gross Domestic Product) The growth of GDP is achieved directly and indirectly, through the development of eGovernment for the provision of services to citizens and businesses. The direct repercussion that eGovernment development has is the growth of GDP which comes from the increase in investments, the increase in spending for Information Technology and Communications (ICT), as well as investments in research and development. The growth of GDP, is achieved through the development of eGovernment. The improvement of productivity in Public Sector, but also in businesses that deal with Public Administration, has as a result the growth of GDO (better services, expenditure catbacks etc). The reduction of administrative obstacles and the provision of better services (basic parameters for the increase of GDP) are achieved through the increase of productivity, which is feasible through the re-engineering of Public Administration processes, training and introduction of ICT, which actually means the development of eGovernment. 7.6.3 Improvement of the performance of Greece in international measurements The improvement of the performance of Greece in international measurements, is linked with the development of eGovernment services. Holding NRI as an example, we ding out that most of the lower level indicators which are uses for the measurement of NRI are affected by eGovernment progress. More analytically, NRI indicator is affective (positive or negative) from: State readiness in ICT. This indicator measures the priority that the State give to the development of IT for the future, together with digital participation and digital readiness of the state. The usage of ICT from the State. This indicator measures the penetration of ICT in Public Sector through specific parameters (operation of ePtocurement system, deposit of tax etc) Political and Legislative Framework. This indicator measures the existence of laws which promote and support ICT (laws concerning e-business, digital signature etc). It is obvious that the development of eGovernment will improve the impression about Greece abroad, since as it appears from the above paragraphs, international organization lay weight to the measurement of progess in the introduction of eGovernment. 7.6.4 Improvement of Administrative Capacity of Public Administration The development of eGovernment services contribute to the improvement of Administrative Capacity of Public Administration. According to the results of eGovernment Economics Project (eGep), eGovenment development leads to the improvement of productivity consequently contributes to a number of results, one of which is the Improvement of Administrative Capacity of Public Administration Besides, it is obvious, tha the introduction of information and communication technologies improves Administrative Capacity of Public Administration. The access to databases, the communication through the usage of e-mail, the exchange of documents in the digital way, the simplification of processes, the increase of transparency in the transactions between First Version April 2007 53
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