Executive Summary

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P7: Executive Summary sho uld include among other: o o o o o basic principle for structuring and the degree of analysis of the flow chart of a Ministry Process Description Job Descriptions The minimum requirements for ICT infrastructure together with the basic back – office systems that are required Topics concerning the way of providing services citizens and businesses For the creation of the Guide, it is required to exploit the European and International experience, regarding structures, organization, the degree of process standardization etc. A similar Guide would have been helpful to be created for other Institutions for example Hospitals, schools etc. 7.2 GROUP 2: Actions Concerning Human Resource Development 7.2.1 Action 5: Motivation to Human Resources to develop skills for ICT usage Action Title: Objective: Receivers: Suggested Implementaton Bodies: Financing Source: Summary: Motivation to Human Resources to develop skills for ICT usage Increase of the percentage of the personnel that uses ICT. Executives of General Secretariats, Ministry of Interior, Public Administration and Decentralization (MIPAD) Ministry of Interior, Public Administration and Decentralization (MIPAD), National Center for Public Administration and Local Government Operational Programme «Strengthening the Administrative Capacity of public Administration 2007-2013» Motivation of Human Resources to develop skills for ICT usage does not stop to the designing and implementation of training programs. It would be positive if the public servants would be motivated in order to start using Information Technology (IT) and they would realize the importance of IT role today, so they would change their attitude towards IT and use IT in their duties extensively. In this way they will realize, they will develop and they will maintain the skills that they have already acquire. Indicative, is proposed the use of official e-mail in their every day flow of duties for all public servants in Public Sector (for getting updates, announcements, requesting days off etc) which will constitute a motive for the use of ICT. In this way public servants will become “participants” of digital society. First Version April 2007 40
P7: Executive Summary 7.2.2 Action 6: Measurement of e-skills and creation of skills profile for Public Servants Action Title: Objective: Receivers: Suggested Implementaton Bodies: Financing Source: Summary: Measurement of e-skills and creation of skills profile for Public Servants Connection of skills and job needs. Executives of General Secretariats, Ministry of Interior, Public Administration and Decentralization (MIPAD) Ministry of Interior, Public Administration and Decentralization (MIPAD), National Center for Public Administration and Local Government Operational Programme «Strengthening the Administrative Capacity of public Administration 2007-2013» The creation of profiles concerning skills means that every servant, depending on his job and his duties, must have a minimum of certified skills in ICT usage (e-skills). For this purpose, it is proposed to create profiles, which in conjunction with the survey for the measurement of servants’ current skills, will bring out the necessary elements for the design of actions concerning training programs. It is also mentioned here that e-skills measurement will give data for the corresponding indicators which are included in the proposed measurement framework (Deliverable P6). 7.2.3 Action 7: Development of Skills (Training) of Human Resources Action Title: Objective: Receivers: Suggested Implementaton Bodies: Financing Source: Summary: Development of Skills (Training) of Human Resources The continues development of ICT skills of Human Resources Executives of General Secretariats, Ministry of Interior, Public Administration and Decentralization (MIPAD) Ministry of Interior, Public Administration and Decentralization (MIPAD), National Center for Public Administration and Local Government, General Secretariats Operational Programme «Strengthening the Administrative Capacity of public Administration 2007-2013» The development of Public Servants skills through the design and implementation of appropriate training programs is an important parameter for eGovernment development in Greece. Training programmas have to be designed in such a way that will cover completely the needs for skills in the next 3 years. In combination with action 6 (Measurement of e-skills and creation of skills profile for Public Servants) the right training programs have to be designed the objective of which will be the acquirement of the right skills from Public Servants in relation with their professional profile. Te above, have to be implemented is collaboration with the “National Center for Public Administration and Local Government”, which implements projects that are related with the actions described in this paragraph. First Version April 2007 41
Page 1 and 2: Project Title: «The use of Informa
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