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2011 Annual report - touax group

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<strong>Annual</strong> <strong>report</strong> <strong>2011</strong><br />

❙ Changes to the Human Resources information<br />

system<br />

In January 2010, a new payroll system was introduced in the<br />

Group's French entities, to stay in line with changes in the<br />

Group. This was completed by the creation of a Human<br />

Resources portal accessible by all employees and making it<br />

possible to carry out various operations (taking leave, updating<br />

files, consulting information etc.), as well as to communicate<br />

real-time with the Human Resources departments.<br />

❙ A social role<br />

The Group is in partnership with the association ZYVA in Nanterre<br />

whose aim is to "facilitate the integration of young people into<br />

society by putting in place activities making it possible to take<br />

care of young people in difficulty". For this purpose TOUAX has<br />

undertaken to support this association, to recruit young people<br />

under vocational training contracts and to provide tutorship.<br />

TOUAX enables its employees to sponsor a child, adolescent or<br />

student in the medium or long-term, in order to offer support<br />

in the various stages of their career.<br />

In addition the Group provides support to humanitarian projects<br />

through well-known NGOs, in particular following the earthquake<br />

in Haiti.<br />

❙ HR indicators<br />

<strong>2011</strong> 2010<br />

GEOGRAPHICAL DISTRIBUTION<br />

France 33% 33%<br />

International 67% 67%<br />

GENDER SPREAD<br />

Men 72% 78%<br />

Women 28% 22%<br />

DISTRIBUTION BY CATEGORY*<br />

Managers 22% 20%<br />

Employees 78% 80%<br />

AGE DISTRIBUTION*<br />

Under 26 5% 4%<br />

26 to 40 52% 53%<br />

41 to 50 30% 32%<br />

51 and over 13% 11%<br />

YEARS OF SERVICE*<br />

Less than a year 18% 15%<br />

1 to 5 years 53% 54%<br />

5 to 10 years 13% 19%<br />

Over 10 years 16% 12%<br />

GROUP STAFF TURNOVER*<br />

Staff turnover rate** 26% 17%<br />

DISABLED WORKERS (IN ACCORDANCE WITH COUNTRIES' LEGAL DEFINITION OF DISABLED)**<br />

Number of disabled workers (France DOETH declaration) 2.7 2.5<br />

ABSENTEEISM**<br />

worldwide absentee rate 5.96% 6.21%<br />

ACCIDENTS AT WORK**<br />

Frequency rate 67.42 53.45<br />

Severity rate 2.66 1.73<br />

Number of days lost 948 551<br />

* excluding Czech Republic and Slovakia<br />

** Only in France<br />

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