IM280 User Guide - Priority Systems

Weighing Problems
12.1 Weighing Problems
The Weighing Platform does not Weigh Properly
The system does not seem to display a correct weight.
Display – — lb _._oz indicates a weighing error.
Check the weighing device as follows.
Possible causes
Actions
There are vibrations or air drafts
in the weighing area.
Something is touching or laying
on the weighing platform.
The weighing platform zero is not
correct.
Weight too heavy for current rate
(you have placed a package on
the platform that is too heavy for
the rate selected).
Weight on the Weighing Platform
(option) is over max capacity (you
have placed a package on the
platform that is too heavy for the
capacity).
Use a solid and steady table:
• Far from any door
• Far from any fan.
Clear the weighing zone and re-zero the weighing
platform (see Weighing Settings p.133 ).
See the weighing platform zeroing procedures in
Weighing Settings p.133
1 Press [OK] to clear the error message.
2 Press the [Rate] key and select a rate class
that can accommodate the weight of the
package.
(Example: select Priority if the rate you
had been using was First Class).
3 Press lightly on the Scale to establish the
weight and postage with the new rate.
1 Remove the package and if possible, weigh it
on another Scale.
2 Use Manual Weight Entry mode to enter the
weight and determine the postage.
12
Troubleshooting
To avoid weighing errors, make sure the is clear when starting
the system (if Scale is installed).
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