IM280 User Guide - Priority Systems
IM280 User Guide - Priority Systems
IM280 User Guide - Priority Systems
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Diagnostics and System Data<br />
12.2 Diagnostics and System Data<br />
Diagnostics<br />
This section allows you to find the cause of an issue or breakdown of the system,<br />
under the supervision of your customer service.<br />
The system performs self-tests to diagnose the system and generates corresponding<br />
reports.<br />
As Supervisor, you can gain access to the diagnostics that follow:<br />
No. Diagnostic Comments<br />
1 Ping server Sends a message to a server (if connected) to<br />
check the line.<br />
2 Base sensors Reports the status ([0] or [1]) of the sensor below:<br />
• Mail inserted sensor<br />
3 Display The screen displays, successively, a black bar<br />
without text, then a text.<br />
4 Keypad Displays “Key ok” if the test is correct<br />
5 USB Port Checks USB ports.<br />
6 Serial connectors Checks COM port(s).<br />
12<br />
7 Ping tool Checks Lan address.<br />
8 Modem self test Checks the Modem.<br />
9 IP configuration<br />
Checker<br />
Checks Lan connection.<br />
Troubleshooting<br />
How to Access the Diagnostic Function<br />
How to Access<br />
the Diagnostic<br />
Function<br />
To gain access to the diagnostic function:<br />
1 As supervisor (see How to Log in as Supervisor p.124 ):<br />
Press and type 7.3 or select the path:<br />
> Maintenance > Diagnostics<br />
The system requires you press [OK] to start the diagnostic<br />
tests, then displays the list of the tests.<br />
2 Select a test from the list.<br />
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