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department of social and family affairs annual report 2006 - Welfare.ie

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goal 6: the <strong>department</strong> <strong>and</strong> its staff<br />

To develop an effective, adaptable <strong>and</strong> capable organisation <strong>and</strong> a culture <strong>of</strong> pride,<br />

innovation <strong>and</strong> performance with a high level <strong>of</strong> involvement by people at all levels<br />

<strong>and</strong> a climate which fosters personal <strong>and</strong> career development<br />

Continuing to provide a quality service in an<br />

exp<strong>and</strong>ing business presents a considerable<br />

challenge for the Department. The support<br />

for, <strong>and</strong> involvement <strong>of</strong>, staff throughout the<br />

organisation, both those working in the front<br />

line <strong>of</strong> service delivery <strong>and</strong> those providing<br />

essential support services, is a key priority for<br />

the Department. The following are the main<br />

developments in those areas in <strong>2006</strong>:<br />

Human Resource Management<br />

<strong>and</strong> Organisational Development<br />

<strong>and</strong> policy documents. Topics covered include<br />

leave arrangements, attendance management,<br />

decentralisation, induction, supports for staff<br />

with disabilit<strong>ie</strong>s, flexible working arrangements,<br />

PMDS, promotion competitions, the ‘positive<br />

working environment’, equality <strong>and</strong> the Employee<br />

Assistance Service.<br />

> Attendance Management Policy<br />

The communication <strong>and</strong> monitoring <strong>of</strong> the<br />

implementation <strong>of</strong> the Department’s Attendance<br />

Management Policy continued during the year.<br />

goal 6: the <strong>department</strong> <strong>and</strong> its staff<br />

> OBJECTIVE 1<br />

Implement our Human Resource Strategy 2003-<br />

2005.<br />

The purpose <strong>of</strong> the Department’s HR Strategy is to<br />

bring together our various HR polic<strong>ie</strong>s, integrate<br />

them within the overall organisational strategy<br />

<strong>and</strong>, therefore, place Human Resources at the<br />

centre <strong>of</strong> the Department’s decision-making. The<br />

implementation <strong>of</strong> the Strategy was monitored<br />

via the Management Board <strong>and</strong> the Department’s<br />

Partnership process.<br />

Work commenced in <strong>2006</strong> on a new strategy to<br />

cover the period up to 2009.<br />

> Devolution <strong>of</strong> responsibility to line<br />

managers<br />

As part <strong>of</strong> the preparations for devolution <strong>of</strong><br />

greater responsibility <strong>and</strong> authority in the HR<br />

area to line managers, sources <strong>of</strong> information <strong>and</strong><br />

advice for managers continue to be developed,<br />

including a Human Resources intranet which<br />

came into operation during the year. The intranet<br />

site contains a comprehensive range <strong>of</strong> easy-toaccess<br />

material, including circulars, guidelines<br />

> Exploiting technology options<br />

In 2005 CMOD, Department <strong>of</strong> Finance engaged<br />

consultants to establish a managed services<br />

environment to provide for the future support<br />

<strong>and</strong> development <strong>of</strong> the HRM technology<br />

system. The Department participated in a cross-<br />

Departmental team to develop the template<br />

for a further upgrade <strong>of</strong> the system, while also<br />

assessing whether a move to managed services<br />

was appropriate for the Department. In late<br />

2005, the Department decided to participate<br />

in managed services. The project, to move to<br />

managed services <strong>and</strong> to upgrade the HRM<br />

system, commenced in June <strong>2006</strong> <strong>and</strong> the<br />

upgraded system went live in managed services<br />

in September <strong>2006</strong>. Post-implementation work<br />

continued during <strong>2006</strong> with the managed<br />

services arrangement being monitored closely to<br />

ensure that it meets the Department’s support<br />

needs.<br />

> Time & Attendance System<br />

The initial phase <strong>of</strong> the new Time & Attendance<br />

System for the Department commenced in late<br />

<strong>2006</strong>. The project will progress in 2007 with<br />

the implementation <strong>of</strong> the system in pilot sites<br />

62

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