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Securing and Sharing Data<br />

Managing Salesforce Classic Permissions<br />

Managing Salesforce Classic Permissions<br />

A mobile license is required for each user who will access the full version of the Salesforce Classic<br />

app. You allocate mobile licenses using the Mobile User checkbox on the user record. For<br />

organizations using Unlimited, Performance, and Developer Editions, <strong>salesforce</strong>.com provides a<br />

mobile license for each Salesforce license and the Mobile User checkbox is enabled by default<br />

for all users. Organizations using Professional or Enterprise Editions must purchase mobile licenses<br />

separately and allocate them manually.<br />

Note: The Mobile User checkbox is disabled by default for new Performance Edition<br />

users.<br />

To prevent users from activating the full version of Salesforce Classic on their mobile devices before<br />

you’re ready to deploy the app, disable the Mobile User checkbox for all your users.<br />

Any Salesforce user who doesn't have a mobile license can download a free, restricted version of<br />

Salesforce Classic. Starting with Summer ‘13, the free version of Salesforce Classic is disabled by<br />

default in all new organizations. You can enable it to give users access to Salesforce on their mobile<br />

devices.<br />

To enable the free version of Salesforce Classic:<br />

1. From Setup, click Mobile Administration > Salesforce Classic > Settings.<br />

2. Click Edit.<br />

3. Select Enable Mobile Lite .<br />

4. Click Save.<br />

EDITIONS<br />

Free version available in: All<br />

editions except<br />

Database.com<br />

Full version available in:<br />

Performance, Unlimited,<br />

and Developer Editions, and<br />

for an additional cost in:<br />

Professional and Enterprise<br />

Editions<br />

USER PERMISSIONS<br />

To view Salesforce Classic<br />

configurations:<br />

• “View Setup and<br />

Configuration”<br />

To create, change, or delete<br />

Salesforce Classic<br />

configurations:<br />

• “Manage Mobile<br />

Configurations”<br />

Organization-Wide Sharing Defaults Overview<br />

Organization-wide sharing settings specify the default level of access to records and can be set<br />

separately for accounts (including assets and contracts), activities, contacts, campaigns, cases, leads,<br />

opportunities, calendars, price books, and custom objects.<br />

For most objects, organization-wide sharing settings can be set to Private, Public Read Only, or<br />

Public Read/Write. In environments where the organization-wide sharing setting for an object is<br />

Private or Public Read Only, an administrator can grant users additional access to records by setting<br />

up a role hierarchy or defining sharing rules. However, sharing rules can only be used to grant<br />

additional access—they cannot be used to restrict access to records beyond what was originally<br />

specified with the organization-wide sharing defaults.<br />

EDITIONS<br />

Available in: Professional,<br />

Enterprise, Performance,<br />

Unlimited, Developer, and<br />

Database.com Editions.<br />

Customer Portal is not<br />

available in Database.com<br />

Important: If your organization uses a Customer Portal, before you enable contacts to access<br />

the portal, set the organization-wide sharing defaults on accounts, contacts, contracts, assets,<br />

and cases to Private. This ensures that by default your customers can view only their own<br />

data. You can still grant your Salesforce users Public Read/Write access by creating sharing<br />

rules in which all internal users share with all internal users.<br />

By default, Salesforce uses hierarchies, like the role or territory hierarchy, to automatically grant access of records to users above the<br />

record owner in the hierarchy.<br />

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