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salesforce_security_impl_guide

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Configuring Salesforce Security Features<br />

Setting Password Policies<br />

Field<br />

Password complexity requirement<br />

Password question requirement<br />

Maximum invalid login attempts<br />

Lockout effective period<br />

Description<br />

The requirement for which types of characters must be used in<br />

a user’s password.<br />

Complexity levels:<br />

• No restriction—allows any password value and is<br />

the least secure option.<br />

• Must mix alpha and numeric<br />

characters—requires at least one alphabetic character<br />

and one number. This is the default.<br />

• Must mix alpha, numeric, and special<br />

characters—requires at least one alphabetic character,<br />

one number, and one of the following characters: ! # $<br />

% - _ = + < > .<br />

• Must mix numbers and uppercase and<br />

lowercase letters—requires at least one number,<br />

one uppercase letter, and one lowercase letter.<br />

• Must mix numbers, uppercase and<br />

lowercase letters, and special<br />

characters—requires at least one number, one<br />

uppercase letter, and one lowercase letter, and one of the<br />

following characters: ! # $ % - _ = + < > .<br />

The values are Cannot contain password , meaning<br />

that the answer to the password hint question cannot contain<br />

the password itself; or None , the default, for no restrictions on<br />

the answer. The user’s answer to the password hint question is<br />

required. This setting is not available for Self-Service portals,<br />

Customer Portals, or partner portals.<br />

The number of login failures allowed for a user before they<br />

become locked out. This setting is not available for Self-Service<br />

portals.<br />

The duration of the login lockout. The default is 15 minutes. This<br />

setting is not available for Self-Service portals.<br />

Note: If users are locked out, they must wait until the<br />

lockout period expires. Alternatively, a user with the “Reset<br />

Passwords and Unlock Users” permission can unlock them<br />

from Setup by clicking Manage Users > Users, selecting<br />

the user, then clicking Unlock. This button is only<br />

available when a user is locked out.<br />

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