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salesforce_security_impl_guide

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Configuring Salesforce Security Features<br />

Setting Password Policies<br />

Field<br />

Obscure secret answer for password resets<br />

Description<br />

This feature hides answers to <strong>security</strong> questions as you type. The<br />

default is to show the answer in plain text when you answer a<br />

<strong>security</strong> question, for example when resetting your password.<br />

Note: If your organization uses the Microsoft Input<br />

Method Editor (IME) with the input mode set to Hiragana,<br />

when you type ASCII characters they’re converted into<br />

Japanese characters in normal text fields. However, the<br />

IME does not work properly in fields with obscured text.<br />

If your organization’s users cannot properly enter their<br />

passwords or other values after enabling this feature,<br />

disable the feature.<br />

Require a minimum 1 day password lifetime<br />

When you select this option, passwords can’t be changed more<br />

than once in a 24 hour period.<br />

3. Customize the forgotten password and locked account assistance information.<br />

Note: This setting is not available for Self-Service portals, Customer Portals, or partner portals.<br />

Field<br />

Message<br />

Help link<br />

Description<br />

When set, this custom message appears in the Account Lockout<br />

email and at the bottom of the Confirm Identity screen for users<br />

resetting their passwords. You can customize it with the name<br />

of your internal help desk or a system administrator. For the<br />

lockout email, the message only appears for accounts that need<br />

an administrator to reset them. Lockouts due to time restrictions<br />

get a different system email message.<br />

If set, this link displays with the text defined in the Message<br />

field. In the Account Lockout email, the URL displays just as it is<br />

typed into the Help link field, so the user can see where<br />

the link takes them. This is a <strong>security</strong> feature because the user is<br />

not within a Salesforce organization.<br />

On the Confirm Identity password screen, the Help link<br />

URL combines with the text in the Message field to make a<br />

clickable link. Security isn’t an issue since the user is in a Salesforce<br />

organization when changing passwords.<br />

Valid protocols:<br />

• http<br />

• https<br />

• mailto:<br />

80

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