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Securing and Sharing Data<br />

Setting the External Organization-Wide Defaults<br />

Setting the External Organization-Wide Defaults<br />

External Organization-Wide Defaults enable you to set a different default access level for external<br />

users.<br />

Before you set the external organization-wide defaults, make sure that it is enabled. From Setup,<br />

click Security Controls > Sharing Settings, and click the Enable External Sharing Model button.<br />

When you first enable external organization-wide defaults, the default internal access and default<br />

external access are set to the original default access level. For example, if your organization-wide<br />

default for contacts is Private, the default internal access and default external access will be Private<br />

as well.<br />

To set the external organization-wide default for an object:<br />

1. From Setup, click Security Controls > Sharing Settings<br />

2. Click Edit in the Organization-Wide Defaults area.<br />

3. For each object, select the default access you want to use.<br />

You can assign the following access levels.<br />

EDITIONS<br />

Available in:<br />

• Professional<br />

• Enterprise<br />

• Performance<br />

• Unlimited<br />

• Developer<br />

USER PERMISSIONS<br />

To set default sharing<br />

access:<br />

• “Manage Sharing”<br />

Access Level<br />

Controlled by Parent<br />

Description<br />

Users can perform actions (such as view, edit, delete) on a record on<br />

the detail side of a master-detail relationship if they can perform the<br />

same action on all associated master records.<br />

Note: For contacts, Controlled by Parent must be<br />

set for both the default internal and external access.<br />

Private<br />

Public Read Only<br />

Public Read/Write<br />

Only users who are granted access by ownership, permissions, role<br />

hierarchy, manual sharing, or sharing rules can access the records.<br />

All users can view all records for the object.<br />

All users can view and edit all records for the object.<br />

4. Click Save.<br />

Note: The default external access level must be more restrictive or equal to the default internal access level. For example, you<br />

can have a custom object with default external access set to Private and default internal access set to Public Read Only.<br />

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