1480 Opt Business Tri Guide - Optimum Online

Using My Optimum Voice
Phone Manager’s Activation of My Optimum Voice
Activating My Optimum Voice from the PC connected to your Optimum Voice cable
modem will save you time. If you complete the process at another computer, you’ll
need your HFC MAC address — an identification number you’ll find on the back of the
cable modem. In either case, you will also need your Cablevision account number, so
be sure to have that handy.
1. During the registration process, you will be asked a security question regarding
your account.
2. Go to optimumbusiness.com, and select the My Optimum Voice menu
item on the left.
3. Select “New User” at the bottom of the log in box in the lower
right-hand corner of the screen.
4. Follow the online instructions to register.
User Management
The Phone Manager has the ability to manage both the users and functions of your telephone
lines; assign, edit and delete “Users” and “Passwords”; and assign each available Phone Number
to specific functions. The Phone Manager can also assign one telephone line per Optimum ID
and set up an Optimum ID for each telephone line on the account.
To Add a New User
1. Go to the My Optimum Voice Dashboard.
2. Select “User Management”.
3. Select “Add New User”.
4. Select an Existing User name or create a New User name by choosing
“New User” in the top drop-down menu.
5. Fill out the form. User names must be between 4 and 15 alphanumeric characters
and all in lower case. Hyphens (-) and underscores (_) are not permitted.
6. Select a Telephone Line from the Phone Number drop-down menu.
7. Assign a Line Type from the Line Type drop-down menu.
8. Select “Add New User”.
For additional information, visit optimumbusiness.com/support.
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