1480 Opt Business Tri Guide - Optimum Online

Additional Optimum Voice Features (cont.)
To Change a Hunt Group:
1. Select “Multi-Line Rollover Hunting”
from the dashboard or “Features” tab.
2. Select the Hunt Group you want to
change by checking the box next to
the Hunt Group then select “Change
Hunt Group”.
3. From this page, you can change the
primary number, change the rollover
hunt sequence option, add, remove or
re-arrange phone numbers within the
group or turn the Hunt Group Off.
4. Select “Submit” to update your settings.
To Turn a Hunt Group OFF:
1. Select “Multi-Line Rollover Hunting”
from the dashboard or the
“Features” tab.
2. Select the OFF radio button
associated with the Hunt Group
you want to turn off.
3. Select “Submit” to update your settings.
Voicemail Number of Rings
If all lines are busy or the first idle line in the
hunt sequence does not answer the call within
four rings (default setting), the Voicemail
trigger will be reached and the call will be sent
to the Voicemail box of the primary line.
Note: The Voicemail box of the primary line
will act as the company’s general mailbox.
The message on that line should announce
general company information.
To change the Voicemail number of rings:
1. Select the primary number from the
drop-down menu and select “Go”.
2. Select “Voicemail” at the top
of the page.
3. Select “Options”.
4. Select the number of rings from the
drop-down menu.
5. Select “Submit”.
For additional information, visit optimumbusiness.com/support.
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