1480 Opt Business Tri Guide - Optimum Online

Additional Optimum Voice Features (cont.)
Multi-Line Rollover Hunting Advance Timer Setting
Calls coming in to the Hunt Group will automatically roll over to the next available line in the
hunt sequence after five rings. This parameter is not configurable by the user via the
My Optimum Voice Web portal.
Multi-Line Rollover Hunting and Call Forwarding
If Call Forwarding is activated on the primary line of an active Hunt Group, Call Forwarding will
override the Hunting feature. When Call Forwarding is deactivated, Multi-Line Rollover Hunting
will be reactivated automatically without requiring any reconfiguration.
Note: When the Hunting feature is activated, the Call Forwarding feature can be turned on for the
primary line via the telephone only using star codes. Follow the instructions on page 25.
Toll-Free Service
Point to Number Management
1. Select “Toll-Free Service” from the
dashboard or “Features” tab.
2. Select a phone number on your account
from the drop-down menu.
3. If you would like to be notified by e-mail
when the point-to number has been
updated, check the box and enter your
e-mail address information.
4. Select "Submit”.
Note: Toll-free services updates submitted
by 11:30 pm will be processed by 7:30 am
the following day.
For additional information, visit optimumbusiness.com/support.
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