1480 Opt Business Tri Guide - Optimum Online

Using My Optimum Voice (cont.)
Edit User Information:
1. Go to the My Optimum Voice Dashboard.
2. Select “User Management”.
3. Find the User you want to edit. Select the blue “Edit” that corresponds to
that User under the Manage Column.
4. Change the information and then select “Save Changes” when you are done.
Assign a Telephone Line or Line Type to a User:
1. Go to the My Optimum Voice Dashboard.
2. Select “User Management”.
3. Select “Edit All Lines” at the bottom.
4. If the telephone line is “Unassigned” in the “User” column, select the drop-down arrow
and select another user that is available in the drop-down menu.
5. By selecting the drop-down menu under the “Line Type” column for the corresponding
Telephone Line, you can specify the Line Type: Voice Only, Credit Card, Fax, Shared or Alarm.
6. Select “Save Changes” when you are done.
To Re-Assign a User:
1. Go to the My Optimum Voice Dashboard.
2. Select “User Management”.
3. Select “Edit All Lines” at the bottom of the interface.
4. You must remove the User from his existing Phone Number by selecting
“Unassigned” in the drop-down menu.
5. Select “Save Changes.”
6. User can then be assigned to a different Phone Number.
7. Select “Save Changes” when you are done.
Switch Lines Between Two Different Users:
1. Go to the My Optimum Voice Dashboard.
2. Select “User Management”.
3. Select “Edit All Lines” at the bottom of the interface.
4. You must remove both Users from their existing phone numbers by selecting
“Unassigned” in the drop-down menu.
5. Select “Save Changes.”
6. Users can now be selected from the drop-down menu and assigned to
the new Phone Number.
7. Select “Save Changes” when you are done.
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For additional information, visit optimumbusiness.com/support.