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1480 Opt Business Tri Guide - Optimum Online

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Additional <strong>Opt</strong>imum Voice Features (cont.)<br />

Circular Hunting<br />

This option varies the starting point for the Hunt Group and allows for an even distribution of calls within<br />

the group. Calls will be routed to the first idle line, starting with the line directly after the line of which the<br />

last call was completed. The hunt will then follow the specified line sequence.<br />

Hunt Group Management<br />

To Add a Hunt Group:<br />

1. Log on to My <strong>Opt</strong>imum Voice.<br />

2. Select Multi-Line Rollover Hunting from<br />

the dashboard or “Features” tab.<br />

3. Select “Add” a Hunt Group.<br />

4. Select the Primary phone number for the<br />

Hunt Group from the drop-down menu.<br />

5. Select “Linear” or “Circular” rollover<br />

sequence.<br />

6. Choose which phone numbers you want to be<br />

included in the Hunt Group. Highlight the<br />

phone number in the “available phone #’s”<br />

box and select the “Add” arrow to move the<br />

phone number over to the “Group Phone<br />

#’s” box.<br />

7. Select “Submit” and your rollover hunting will<br />

be active.<br />

Note: A line that is dedicated to an alarm, credit card, ATM or fax machine must not be<br />

included in the Hunt Group.<br />

22<br />

For additional information, visit optimumbusiness.com/support.

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