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1480 Opt Business Tri Guide - Optimum Online

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Help Directory<br />

Thank you again for choosing <strong>Opt</strong>imum <strong>Business</strong>! We hope that this <strong>Opt</strong>imum <strong>Business</strong> Reference<br />

<strong>Guide</strong> has been useful and provided you with all of the information you need to get the most from<br />

your <strong>Opt</strong>imum services. If you have a question that you could not find within this <strong>Guide</strong>, please call<br />

our <strong>Opt</strong>imum <strong>Business</strong> Customer Support Team 24/7 at 1-866-575-8000.<br />

The company name that appears on your <strong>Opt</strong>imum <strong>Business</strong> account is the default entry for this<br />

feature and will display for all phone numbers on the account. To change your <strong>Business</strong> name,<br />

please call <strong>Opt</strong>imum <strong>Business</strong> Customer Support at 1-866-575-8000.<br />

If you'd like to add any of these <strong>Opt</strong>imum <strong>Business</strong> services, simply<br />

visit optimumbusiness.com or call 1-800-725-9626 for more information.<br />

<strong>Opt</strong>imum <strong>Online</strong><br />

Customer Support<br />

You may visit the Customer Support area of our Web site to search the answer center for<br />

quick solutions to questions you have regarding <strong>Opt</strong>imum <strong>Online</strong> services:<br />

optimumbusiness.com/support.<br />

Webmail<br />

For fast access to Web mail, go to webmail2.optonline.net.<br />

Setting up E-Mail Applications<br />

Instructions for setting up common e-mail applications are available on the <strong>Opt</strong>imum Web site.<br />

Simply visit optimum.net and type the name of your e-mail program into the “Customer Support”<br />

field for assistance.<br />

General Help - Domain Names<br />

For helpful information on domain names, visit the dedicated Web hosting guidebook at<br />

help.webhosting.optonline.net.<br />

Domain Name Registration<br />

For assistance with domain name registration: dnr@webhosting.optonline.net.<br />

Visit help.webhosting.optonline.net for detailed hosting FAQ information.<br />

Domain Name Transfer<br />

For information on domain name transfers, visit the dedicated Web hosting guidebook at<br />

help.webhosting.optonline.net.<br />

Web Hosting<br />

Customer Support and Technical Support for Web Hosting: 1-800-504-5710.<br />

To open a ticket in SiteControl, select Support on the main navigation menu.<br />

Technical Support and Customer Support E-Mail addresses:<br />

support@webhosting.optonline.net<br />

billing@webhosting.optonline.net<br />

Internet Access<br />

If you cannot access the Internet, please contact <strong>Opt</strong>imum <strong>Business</strong> Customer Support<br />

at 1-866-575-8000 for further assistance.<br />

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