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<strong>Contents</strong><br />

1. Background ..................................................................................................................................... 2<br />

1.1) Introduction .......................................................................................................................................... 2<br />

1.2) Greater KL/Klang Valley region........................................................................................................... 3<br />

1.3) Objectives ............................................................................................................................................. 4<br />

1.4) Guiding Principles ................................................................................................................................ 4<br />

1.5) Master Plan Development .................................................................................................................... 4<br />

1.6) Structure of the Bus Transformation Plan Document ...................................................................... 6<br />

2. Assessment of Current Conditions ............................................................................................... 9<br />

2.1) Introduction .......................................................................................................................................... 9<br />

2.2) Key Considerations in Master Plan Development .............................................................................. 9<br />

2.3) Existing Bus Services ........................................................................................................................... 11<br />

2.4) The role of Private and Public Bus Operators .................................................................................. 13<br />

2.5) Bus Service Planning ........................................................................................................................... 14<br />

2.6) Bus Service Coverage and Integration............................................................................................... 15<br />

2.7) Fares ..................................................................................................................................................... 18<br />

2.8) Journey Times ..................................................................................................................................... 21<br />

2.9) Travel Demands ................................................................................................................................... 21<br />

2.10) Interchanges and Bus Stations ........................................................................................................... 22<br />

2.11) Roadside Infrastructure ...................................................................................................................... 24<br />

2.12) Bus Priority .......................................................................................................................................... 25<br />

2.13) Intelligent Transport Systems (ITS) ................................................................................................... 26<br />

2.14) Publicity and Timetable Information ................................................................................................ 27<br />

2.15) On-Bus Information ............................................................................................................................. 28<br />

2.16) Existing Model of Bus Industry Regulation – Quantity Licensing .................................................... 28<br />

2.17) Process of Licensing of Bus Services ................................................................................................. 29<br />

2.18) Service Reliability and Efficiency ...................................................................................................... 30<br />

2.19) Stakeholder Engagement .................................................................................................................... 30<br />

2.20) Public Concerns ................................................................................................................................... 31<br />

3. Looking to the Future of Bus ....................................................................................................... 35<br />

3.1) Introduction ......................................................................................................................................... 35<br />

3.2) Vision for the Region ........................................................................................................................... 35<br />

3.3) The Greater KL/Klang Valley Land Public Transport Master Plan .................................................. 36<br />

3.4) Future Land Use Demands .................................................................................................................. 36

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