Contents - SPAD

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Figure 4.2: Hierarchy and Scope of Bus Services Hierarchy of Bus Services Scope of Service Inter-City or Express Services Longer haul bus services connecting between major cities; Ensure connectivity between smaller cities and the more developed commercial cities; High headways as it focuses on particular demand; Focus more on origin-destination passengers BRT Integrated and cost-effective system; High capacity vehicles operating within dedicated lanes; Stops and stations for easy passenger access; Integrated management system Urban bus Services or Bus Express Transit Move a large portion of the commuting population in and out of the city with a high throughput; Providing mixed short distance and long distance services; Providing a variety of service classes Feeder Services or Local Services Provide linkages between suburban areas and local centres Provide links between suburban areas and rail/ BRT corridors 4.4) Defining the Standards While defining the network of services is critical, so is providing services on those routes that are attractive with appropriate quality. A key issue being considered is to ensure that services operate reliably and with the best practicable journey times. As discussed this requires wherever feasible bus priority measures to minimise the effects of congestion and speed journeys and to make the operation of services as cost-effective as possible. It also requires good access into and through developments. From the operator‟s perspective, it demands efficient and effective management and control of services to ensure staff deliver the services reliably. However it is not enough to simply run reliable services as users demand quality. In defining the further standards relating to bus service provision, it is important to address and provide solutions to alleviate those concerns and issues which currently exist within the current network. The diagram shown in Figure 4.3 identifies the key components which need to be considered when defining an improved network of bus services. The diagram identifies those measures which would need to be addressed in order to meet the standards pertaining to the operations, vehicles and infrastructure provision. Page 55
It is these elements which would need to be specified, when defining the bus industry going forward. These standards would need to be considered for all types of bus services provision, including BET, BRT, Feeder and local services. It is important to note that whilst many of the standards require action by the operators and are under their direct control, there are some aspects for example; infrastructure provision, bus priority measures, and supportive travel demand management measures that require other bodies or authorities to take complementary actions. These are best achieved through a partnership approach involving a range of key stakeholders. Figure 4.3: Bus Service Standards Service Quality Comfort Safety and security Environment Infrastructure Stops and shelters; Local walk routes and signage Major interchange local hubs; bus lanes and priorities Convenient access Air conditioned shelters; Comprehensive information; Vending concessions Well lit and secure shelters; CCTV; Communication & information; Cultural aspects / requirements for women High standard cleanliness and maintenance; Quality design and materials; Sustainable energy sources Bus Rapid Transit (BRT) Vehicles Low floor; Bus capacity adequate to routes Air Conditioning; Headroom; Aisle width; Seat pitch; Bus cleanliness Handrails Emergency exits; Driver‟s Cab Fire extinguisher; First aid kit Cash safety and handling Emission standards Fuel efficiency Urban bus services or Bus Express Transit Local Services and Feeder services Operations Frequency; Service spread Fare structure / integration, On board info. Timetable availability Walking distance to bus routes / stations; Driving quality and standards Driver customer care standards Maintenance programme Page 56
Page 2 and 3:
Contents 1. Background ............
Page 4 and 5:
6.2) Phasing- Developing the Networ
Page 6 and 7:
KLCP KLIA KLIFD KPI KTM KTMB LA LCC
Page 8 and 9:
Background 1 Page 1
Page 10 and 11:
1.2) Greater KL/Klang Valley region
Page 12 and 13: the collation of existing data sour
Page 14 and 15: future of bus services. Chapter 4 l
Page 16 and 17: 2. Assessment of Current Conditions
Page 18 and 19: 2.3) Existing Bus Services The curr
Page 20 and 21: Indicator Number of Routes Fares Av
Page 22 and 23: should embrace physical and electro
Page 24 and 25: Figure 2.5: White Space Definition
Page 26 and 27: Table 2.3: Existing Fare Structure
Page 28 and 29: 2.8) Journey Times NKRA have set up
Page 30 and 31: Table 2.5: Interchange Facilities i
Page 32 and 33: Table 2.6: Bus Stop Classifications
Page 34 and 35: Closed Circuit Television (CCTV); S
Page 36 and 37: competing on heavily concentrated r
Page 38 and 39: Stakeholder‟s plans and proposals
Page 40 and 41: The shortfalls in planning, monitor
Page 42 and 43: 3. Looking to the Future of Bus 3.1
Page 44 and 45: The population forecasts assume a c
Page 46 and 47: Figure 3.3: Forecast Travel Demands
Page 48 and 49: Figure 3.6: Modelled Perceived Trav
Page 50 and 51: 3.6) Modes LPT covers a wide range
Page 52 and 53: 3.7) Corridor Hierarchy The approac
Page 54 and 55: connectivity. Bus services will als
Page 56 and 57: 3.12) Success Factors for Developin
Page 58 and 59: Developing the Future Bus Network 4
Page 60 and 61: Figure 4.1: Bus within the Hierarch
Page 64 and 65: 4.5) Bus Rapid Transit A series of
Page 66 and 67: Dedicated Bus way - this option is
Page 68 and 69: Third stage will be introduction or
Page 70 and 71: Figure 4.8: Conceptual Network Chan
Page 72 and 73: 4.7) Other Initiatives 4.7.1) Impro
Page 74 and 75: 4.7.4) Improving Accessibility - Ne
Page 76 and 77: 4.7.7) Improving Bus Stop infrastru
Page 78 and 79: The Transition of the Bus Network 5
Page 80 and 81: trialling and refining these proces
Page 82 and 83: Table 5.1: Key LPT Policies and Obj
Page 84 and 85: Figure 5.2: Bus Industry Models of
Page 86 and 87: them to support socially necessary
Page 88 and 89: Thus the principal benefit of Net C
Page 90 and 91: Whilst a regime change from the cur
Page 92 and 93: Whilst the existing regulatory regi
Page 94 and 95: Phasing and Delivery 6 Page 87
Page 96 and 97: 6.1.1) New Licence Issue Section 2.
Page 98 and 99: operational. This early phase shoul
Page 100 and 101: Figure 6.1: Regulatory Timeline 6.2
Page 102 and 103: Table 6.2: Summary of Benefits Obje
Page 104 and 105: 7. Summary SPAD has developed the N
Page 106 and 107: The range of primary and secondary
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