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4.7.4) Improving Accessibility - Network Currently 61% of the region‟s population live within 400 metres of a bus service. This is measured on the basis of distance from a route rather than from an individual stop. An NKRA target seeks to increase this to 70% with additional bus services introduced by 2012. The LPTMP seeks to target an increased catchment with 80% of the population within 400m of a service. Many of these new services will be feeder services to allow access to local centres and rail services. New development areas should be served by bus but it is suggested that area reviews should be carried out to ensure that bus stops are well spaced and at the local level located so as to capture the largest possible number of walk on passengers. <strong>SPAD</strong> together with local authorities need to ensure that the design of new developments both allows access and penetration for bus services in terms of highway design and layout and provides operationally attractive connections with the highway network. A medium term initiative would be to publish general bus related design guidance and standards and, for larger developments, seek to influence the layout on a scheme by scheme basis. 4.7.5) Improving the fleet International best practice and a commonality of approach from manufacturers have resulted in a comparatively consistent standard worldwide in terms of standardised bus design and layout, although equipment standards can vary significantly from country to country and across operators. As a result of the funding made available to RapidKL via Prasarana the RapidKL fleet is relatively modern and include features such as: Low floor single step entrances and exits (where separate) Facilities for people with disabilities or impaired mobility to European and Australasian standards including wheelchair and buggy spaces near the entrance, high visibility stanchions and so forth Prominent destination displays Automatic transmission Air conditioning for driver‟s cab and the passenger area High proportion of standing passenger capacity Modern power units that replicate at least the standards set by the European Euro III regulations and equivalent USA and Australasian standards. Features such as these need to be incorporated into a set of vehicle specification requirements, possibly with a cut-off point in time beyond which all vehicles must comply with the standards in force. Potential transitional measures are discussed in the following chapter but it may be appropriate to make grant aid available on a short term basis to enable operators to upgrade their fleets to the required standards. This could involve early fleet replacement or the upgrade of existing vehicles, for example to replace perimeter seating with conventional forward facing seats. This would require operators to provide newer vehicles with increased fuel efficiency and enhanced environmental standards, particularly related to emissions. Over time this will lead to significant enhancements in the KL bus fleet. Page 67
The LPTMP recommends that there should be a regular programme of Vehicle Maintenance checks. These would not only assess the vehicles mechanical status but also the performance of the vehicle against a number of quality checks. 4.7.6) Driver Training Programmes Currently drivers are required to meet few standards before they can obtain a driver‟s card. In order to obtain a driver‟s card, one simply needs a regular driving licence with JPJ, and provided the applicant has five years experience, they are awarded a driver card upon payment of the fees, currently RM350. Public consultation and feedback has highlighted a number of concerns about drivers including poor driving standards and customer care. In order to improve quality, an enhanced training and testing regime should be implemented in order to improve driver quality standards, and a vocational qualification standard introduced. A driver training scheme which cover the following core areas need to be set up: Driving skills including driving for passenger comfort, fuel economy and defensive driving Timetable compliance Basic numeracy and literacy Passenger information Health, safety and security Broad understanding of the rules and regulations of the industry First aid The recommended approach would be to work with one or more existing training providers to develop an accredited course with suitable content and delivery methods. This would ensure a consistent approach to training. This is the approach adopted in many countries. Once the training scheme has been developed, all new applicants for a driver‟s card must be required to successfully complete the training scheme and to undergo a test to ensure they have understood the content of the training. <strong>SPAD</strong> will input resources to develop the training programme with their chosen local provider. It may be necessary to provide initial funding for the programme but beyond that the requirement should be met through as commercial arrangement between operators and the training service providers. International experience suggests it would be reasonable to expect new applicants to part contribute to the cost of the training. In order to drive up quality more rapidly the training programme can be rolled out to existing drivers at a later stage but within a reasonable time horizon. The resources required to undertake training with all drivers is likely to be prohibitive therefore the recommendation would be for existing drivers to undertake training if they are reported, receive complaints or are found to have received any law enforcement. The licensing process must be reviewed in order to implement this requirement to attend mandatory training. Page 68
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Contents 1. Background ............
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6.2) Phasing- Developing the Networ
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KLCP KLIA KLIFD KPI KTM KTMB LA LCC
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Background 1 Page 1
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1.2) Greater KL/Klang Valley region
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the collation of existing data sour
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future of bus services. Chapter 4 l
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2. Assessment of Current Conditions
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2.3) Existing Bus Services The curr
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Indicator Number of Routes Fares Av
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should embrace physical and electro
Page 24 and 25: Figure 2.5: White Space Definition
Page 26 and 27: Table 2.3: Existing Fare Structure
Page 28 and 29: 2.8) Journey Times NKRA have set up
Page 30 and 31: Table 2.5: Interchange Facilities i
Page 32 and 33: Table 2.6: Bus Stop Classifications
Page 34 and 35: Closed Circuit Television (CCTV); S
Page 36 and 37: competing on heavily concentrated r
Page 38 and 39: Stakeholder‟s plans and proposals
Page 40 and 41: The shortfalls in planning, monitor
Page 42 and 43: 3. Looking to the Future of Bus 3.1
Page 44 and 45: The population forecasts assume a c
Page 46 and 47: Figure 3.3: Forecast Travel Demands
Page 48 and 49: Figure 3.6: Modelled Perceived Trav
Page 50 and 51: 3.6) Modes LPT covers a wide range
Page 52 and 53: 3.7) Corridor Hierarchy The approac
Page 54 and 55: connectivity. Bus services will als
Page 56 and 57: 3.12) Success Factors for Developin
Page 58 and 59: Developing the Future Bus Network 4
Page 60 and 61: Figure 4.1: Bus within the Hierarch
Page 62 and 63: Figure 4.2: Hierarchy and Scope of
Page 64 and 65: 4.5) Bus Rapid Transit A series of
Page 66 and 67: Dedicated Bus way - this option is
Page 68 and 69: Third stage will be introduction or
Page 70 and 71: Figure 4.8: Conceptual Network Chan
Page 72 and 73: 4.7) Other Initiatives 4.7.1) Impro
Page 76 and 77: 4.7.7) Improving Bus Stop infrastru
Page 78 and 79: The Transition of the Bus Network 5
Page 80 and 81: trialling and refining these proces
Page 82 and 83: Table 5.1: Key LPT Policies and Obj
Page 84 and 85: Figure 5.2: Bus Industry Models of
Page 86 and 87: them to support socially necessary
Page 88 and 89: Thus the principal benefit of Net C
Page 90 and 91: Whilst a regime change from the cur
Page 92 and 93: Whilst the existing regulatory regi
Page 94 and 95: Phasing and Delivery 6 Page 87
Page 96 and 97: 6.1.1) New Licence Issue Section 2.
Page 98 and 99: operational. This early phase shoul
Page 100 and 101: Figure 6.1: Regulatory Timeline 6.2
Page 102 and 103: Table 6.2: Summary of Benefits Obje
Page 104 and 105: 7. Summary SPAD has developed the N
Page 106 and 107: The range of primary and secondary
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Contents - SPAD

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