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DRIVING PROFESSIONAL STANDARDS

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<strong>DRIVING</strong> <strong>PROFESSIONAL</strong> <strong>STANDARDS</strong><br />

2015 MII PROGRAMME DIRECTORY<br />

LEADERSHIP<br />

As organisation try to meet the demands of complex global<br />

markets that seems to be constantly changing, a renewed<br />

emphasis quite properly falls upon the basic varieties of<br />

management – quality, communication, service and of<br />

course, leadership. The latter has, in fact, made something<br />

of a comeback as the management buzzword of our time,<br />

panacea for combating increased competition, tighter<br />

budgets, proliferating technology and smaller labor pools<br />

– the four horsemen of our contemporary business world.<br />

At the core of this program is a heightened awareness<br />

that there are ways to elicit superior leadership skills in<br />

almost anyone. The key to organizational effectiveness<br />

in the future will be unlocking the hidden leadership<br />

potential of all employees.<br />

Title<br />

4.06 Leader’s Track - Leadership Programme<br />

Venue<br />

Who Should<br />

Attend<br />

Key Learning<br />

Outcomes<br />

Duration Level Time<br />

3 Days Intermediate 9.00 am to 5.00 pm<br />

The Malaysian Insurance Institute City Centre<br />

Suite 6.0W, 6th Floor, Wisma Sime Darby, Jalan Raja Laut, 50350 Kuala Lumpur, Malaysia.<br />

Designed for anyone who wants to increase their awareness of leadership and its characteristics, to improve<br />

their personal and organisational leadership skills, and to build their self-confidence as a leader.<br />

By the end of the programme, participants should have:<br />

• Differentiate their role as leaders and managers<br />

• Re-define roles in their respective jobs by challenging current work processes where needed<br />

• Display skills to respond to complex challenges and opportunities in today’s business environment<br />

• Lead others into the future by motivating others to adapt to change<br />

• Cascade the vision of the organization and inspire others to achieve it<br />

• Behave congruently with the organization’s vision and become the role models for others<br />

• Develop action plan for achieving organizational and departmental goals<br />

• Use proper methods to continuously encourage and motivate staff<br />

• Coach and counsel staff to increase performances<br />

• Communicating assertiveness<br />

• Assertive techniques<br />

• Use management tools to strengthen skills in financial management, project management, human<br />

resources and other key areas<br />

• Giving and receiving feedback<br />

Methodology Step 1:<br />

An online pre program Leadership assessment (Leadership Practices Inventory) will be conducted 14 to 30 working<br />

days before the program for the participants. This survey translates the actions that make up five practices of exemplary<br />

leadership into behavioural statements. The Leadership Practices Inventory (LPI) lends quantitative evidence to the<br />

qualitative data provided by personal-best leadership case studies.<br />

The LPI consists of thirty statements that address the essential behaviours found when people report being<br />

at their personal best as leaders.<br />

Step 2:<br />

This leadership program will be conducted for participants based on the data recovered by Leadership Practices<br />

Inventory and the data will be discussed at the programme.<br />

Track 5. Encourage The Heart<br />

Leaders know how critical it is to sustain the high morale of their followers. Therefore, contribution for a job<br />

well done must be recognized and celebrated.<br />

The Managers tool box<br />

• Change Quadrants<br />

• Competitive Analysis - Porter’s five forces<br />

• Eisenhower’s effective time management<br />

• Generic Competitive Strategies<br />

• Kotter’s Eight phases of Change<br />

• The Marketing Mix<br />

• The 7’s framework<br />

• Seven forces model<br />

• SWOT Analysis<br />

FEES<br />

MEMBER<br />

RM 2,500<br />

GROUP MEMBER<br />

RM 2,450<br />

NON MEMBER<br />

RM 2,700<br />

GROUP NON MEMBER<br />

RM 2,650<br />

INTERNATIONAL<br />

USD 850<br />

GROUP INTERNATIONAL<br />

USD 800<br />

Key Course<br />

Contents<br />

The Age of Paradox - Leaders Vs. Managers<br />

Track 1. Challenge the Status Quo<br />

A leader challenges the existing processes of his or her organization by searching for opportunities to bring<br />

about change, and by experimenting and taking risks.<br />

Track 2. Create a Vision Community<br />

An accomplished leader communicates with enthusiasm a vision for the future and enlists the help of others<br />

to carry it through.<br />

Track 3. Empowerment - Zap em!<br />

True leaders delegate responsibilities and empower others. They foster collaboration and strengthen others<br />

with whom they work.<br />

Track 4. Walk the Talk<br />

It is not enough to inspire with words. Strong leaders should set the example through exemplary behaviour.<br />

They must be honest, competent and fair. They build commitments to action from their followers by planning<br />

for small wins that spring the team forward towards larger victories.<br />

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