DRIVING PROFESSIONAL STANDARDS
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<strong>DRIVING</strong> <strong>PROFESSIONAL</strong> <strong>STANDARDS</strong><br />
2015 MII PROGRAMME DIRECTORY<br />
RISK<br />
MANAGEMENT<br />
The courses on Risk Management are developed<br />
to deliver broad knowledge and understanding of<br />
risk management in insurance as a central part of<br />
organisation’s strategic management.<br />
Title<br />
1.37 Intermediate Course in Miscellaneous Accident Insurance – Claims<br />
Title<br />
1.38 Foundation Course in Risk Management<br />
Duration<br />
Time<br />
Duration<br />
Time<br />
2 Days 9.00 am to 5.00 pm<br />
2 Days 9.00 am to 5.00 pm<br />
Venue<br />
The Malaysian Insurance Institute City Centre<br />
Suite 6.0W, 6th Floor, Wisma Sime Darby, Jalan Raja Laut, 50350 Kuala Lumpur, Malaysia.<br />
Venue<br />
The Malaysian Insurance Institute City Centre<br />
Suite 6.0W, 6th Floor, Wisma Sime Darby, Jalan Raja Laut, 50350 Kuala Lumpur, Malaysia.<br />
Who Should<br />
Attend<br />
• Insurance Industry Personnel who have basic knowledge in Insurance or basic knowledge in Miscellaneous<br />
Accident Insurance<br />
• Non - insurance personnel whose work require an understanding or practical knowledge of the subject<br />
• Anyone who require knowledge on insurance<br />
Who Should<br />
Attend<br />
• New entrants to the industry<br />
• Insurance and non - insurance personnel whose work require basic understanding and practical<br />
knowledge of the subject<br />
• Anyone who requires basic knowledge of insurance<br />
Pre-Requisite<br />
Key Learning<br />
Outcomes<br />
Key Course<br />
Contents<br />
• Anyone who has attended the Foundation Course in Miscellaneous Accident Insurance<br />
• Anyone who has at least one year of experience handling general insurance claims<br />
At the end of the programme, participants would be able to:<br />
• Identify the Principles of Insurance to the various classes of Miscellaneous (MISC) Insurance<br />
• Familiar with the local regulatory requirement<br />
• Understand the standard scope of cover, exclusions, conditions and common clauses of the MISC<br />
Accident policies<br />
• Recognize the claim handling procedures from claim notification to claim file closure and recovery<br />
• Explain the role of the supporting functions of third party service provider such as loss adjuster, forensic<br />
and solicitor<br />
• Appraise the relevance of Claim Management in MISC Accident Claims<br />
• Analyze the overall claims statistics for better portfolio management<br />
DAY 1<br />
Session 1<br />
Application of the Principles of<br />
Insurance to Miscellaneous Accident<br />
Claims<br />
Session 2<br />
Update of the Local Regulatory<br />
Session 3<br />
Scope of Cover, Exclusions, Conditions<br />
and Common Clauses of the<br />
Miscellaneous Accident Insurance<br />
Policies<br />
Session 4<br />
Claim Processing<br />
FEES<br />
MEMBER<br />
RM 1,200<br />
GROUP MEMBER<br />
RM 1,150<br />
NON MEMBER<br />
RM 1,400<br />
GROUP NON MEMBER<br />
RM 1,350<br />
DAY 2<br />
Session 5<br />
The Role of Service Providers<br />
Session 6<br />
Claims Management<br />
Session 7<br />
Market Information<br />
Key Learning<br />
Outcomes<br />
Key Course<br />
Contents<br />
At the end of the course, participants will be able to:<br />
• Understand the concept, definition and function of risk management<br />
• Identify the features and techniques of risk identification, analysis, control and financing<br />
• Describe the administrative process of how to implement and monitor the risk management programme<br />
• Understand the importance of the role of risk manager<br />
• Risk<br />
- Meaning, classification, cost<br />
• Risk Management<br />
- Concept, definition, function<br />
• Risk identification<br />
- Organisation charts<br />
- Physical inspections<br />
- Check lists<br />
- Flow charts<br />
- HAZOP<br />
- Fault trees<br />
- Risk and its approaches to its measurements<br />
• Risk Control<br />
- Fire and other perils, prevention and protection<br />
- Security<br />
- Liability and protection<br />
- Nuisance and environment exposures<br />
FEES<br />
MEMBER<br />
RM 900<br />
GROUP MEMBER<br />
RM 850<br />
NON MEMBER<br />
RM 1,100<br />
GROUP NON MEMBER<br />
RM 1,050<br />
INTERNATIONAL<br />
USD 300<br />
GROUP INTERNATIONAL<br />
USD 280<br />
• Risk Control (continued)<br />
- Workplace safety and health<br />
- Quality control techniques<br />
- Contingency and emergency planning<br />
• Risk Financing<br />
- The evaluation of risk financing tools, retention<br />
and transfer<br />
- Insurance, non-insurance, pre and post loss<br />
funding<br />
- Retention and self insurance decisions<br />
- Insurance and reinsurance<br />
- Principles and practices for corporate buyer<br />
• Developing a Risk Management Programme<br />
- Risk management process and its administration<br />
- Developing the corporate risk management<br />
philosophy<br />
- Writing the risk management statement<br />
- The risk manager’s role<br />
INTERNATIONAL<br />
USD 400<br />
GROUP INTERNATIONAL<br />
USD 380<br />
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