DRIVING PROFESSIONAL STANDARDS
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<strong>DRIVING</strong> <strong>PROFESSIONAL</strong> <strong>STANDARDS</strong><br />
2015 MII PROGRAMME DIRECTORY<br />
LIFE<br />
OPERATIONS<br />
HEALTH<br />
Title<br />
2.07 General overview of Life Insurance Operations<br />
Title<br />
2.08 Health Workshop<br />
Duration<br />
Time<br />
Duration<br />
Time<br />
2 Days 9.00 am to 5.00 pm<br />
2 Days 9.00 am to 5.00 pm<br />
Venue<br />
The Malaysian Insurance Institute City Centre<br />
Suite 6.0W, 6th Floor, Wisma Sime Darby, Jalan Raja Laut, 50350 Kuala Lumpur, Malaysia.<br />
Venue<br />
The Malaysian Insurance Institute City Centre<br />
Suite 6.0W, 6th Floor, Wisma Sime Darby, Jalan Raja Laut, 50350 Kuala Lumpur, Malaysia.<br />
Key Learning<br />
Outcomes<br />
1. Understand the roles and functions of the stakeholders and management.<br />
2. Describe the roles and functions of the various departments in a typical life insurance company.<br />
Key Learning<br />
Outcomes<br />
1. Understand health insurance and Malaysian industry.<br />
2. Able to define various types of health insurance - individual and group employees benefits - comparison.<br />
3. Identify types of marketing programs and career development of an agent.<br />
3. Evaluate case studies and how to manage claims.<br />
4. Solve & experience the real life situation of a life insurance operations.<br />
4. Sharing similar issues on hospital claims.<br />
Key Course<br />
Contents<br />
Target<br />
Audience<br />
1. Stakeholders / Levels and Functions of Management.<br />
2. Risk Management / Legal and Compliance / Human Resources / Information and Technology /Financial<br />
Management / Accounting / Treasury Operations / Audit / Actuarial /Investment / Marketing / Product<br />
Development / Product Distribution / Underwriting / Claims / Customer Service / Branch Operations etc.<br />
1. Junior underwriters.<br />
2. Senior underwriters.<br />
3. Product development personnel.<br />
4. Marketers.<br />
5. Agents trainers.<br />
6. Claims assessors.<br />
FEES<br />
MEMBER<br />
RM 900<br />
GROUP MEMBER<br />
RM 850<br />
NON MEMBER<br />
RM 1,100<br />
GROUP NON MEMBER<br />
RM 1,050<br />
INTERNATIONAL<br />
USD 300<br />
GROUP INTERNATIONAL<br />
USD 280<br />
Key Course<br />
Contents<br />
Target<br />
Audience<br />
5. Recognise medical fraud claims.<br />
1. Products of health insurance.<br />
2. Underwriting individual and group health insurance.<br />
3. Claims management - third party administration roles and functions.<br />
4. Claims fraud.<br />
1. Junior claims assessors.<br />
2. Senior claims assessors.<br />
3. Product development personnel.<br />
4. Health insurance Marketers.<br />
5. Health underwriters .<br />
FEES<br />
MEMBER<br />
RM (TBA)<br />
GROUP MEMBER<br />
RM (TBA)<br />
NON MEMBER<br />
RM (TBA)<br />
GROUP NON MEMBER<br />
RM (TBA)<br />
INTERNATIONAL<br />
USD (TBA)<br />
GROUP INTERNATIONAL<br />
USD (TBA)<br />
70 71
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