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Bill Acceptor

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CHAPTER 4 Trouble Shooting and Diagnostics<br />

Symptoms/Error Messages Possible Causes Corrective Action<br />

Wrong software (different currency).<br />

Download correct software. Refer to 5-1.<br />

Software Download.<br />

Wrong DIP switch settings.<br />

Enable the denominations by setting DIP<br />

switches OFF<br />

<strong>Bill</strong> acceptance is inhibited by the<br />

All bills are rejected.<br />

command from host controller.<br />

Enable the bill acceptance by the command.<br />

Sensor/MAG/CPU board failure.<br />

Change the Sensor/MAG/CPU board. Refer to<br />

3-5. How to remove Circuit Boards.<br />

Refer to 2-5. Preventive Maintenace to clean<br />

Sensors need to be clean and<br />

the sensors. Follow the instructions on 5-2.<br />

adjusted.<br />

Adjustment to adjust the DBV-30X.<br />

The motor rotates several time and<br />

stops.<br />

Can not enter the TEST mode.<br />

CPU board failure.<br />

Wrong DIP switch settings.<br />

Dip switch failure.<br />

CPU Board failure.<br />

Refer to the 3-1. How to Remove the Circuit<br />

Board.<br />

Set the switch SW1-8 ON, and then supply<br />

power to the DBV-30X unit.<br />

Refer to the 4-2. Diagnostics and conduct DIP<br />

Switch TEST to check if the DIP switch has a<br />

failure.<br />

Change the CPU board. Refer to 3-5. How to<br />

Remove Circuit Boards.<br />

4-2-2. Adjustment Problems<br />

Symptoms/Error Messages Possible Causes Corrective Action<br />

Our Adjustment program supports only Windows<br />

Can not start the Cab300.exe<br />

OS is not applicable.<br />

98 Second Edition/2000.<br />

program by double-clicking.<br />

The program files are corrupted. Ask JCM for the correct programs.<br />

Check the connections of PC and DBV-30X<br />

Wrong or inappropriate connections connectors. Check for any bent, missing or<br />

damaged pins in the connectors.<br />

Set the DBV-30X unit's DIP switches SW1-1 to<br />

DIP switch setting of DBV-301 is not<br />

SW1-7 OFF and SW1-8 ON, and turn on the<br />

correct.<br />

power of VM30X.<br />

Communication Error.<br />

Refer to the 4-2. Diagnostics and conduct DIP<br />

DIP switch failure.<br />

Switch Test.<br />

CPU board failure.<br />

Change the CPU board. Refer to 3-1. How to<br />

Remove Circuit Boards.<br />

Power is not supplied.<br />

Change the Power Supply board. Refer to 3-1.<br />

How to Remove Circuit Boards.<br />

Harness failure IFU-002 is broken. Please exchange it.<br />

Adjustment Error.<br />

Wrong reference paper.<br />

Follow the instruction on the Adj300.exe<br />

program and use the correct reference paper.<br />

Sensor/MAG/CPU boards failure.<br />

Change the Sensor/MAG/CPU board. Refer to<br />

3-5. How to Remove Circuit Boards.<br />

4 - 5

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