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The Indian Hotels Company Limited<br />

30<br />

“Prego” at Taj Coromandel, Chennai, “Masala Club” at <strong>the</strong> Taj West End, Bangalore and The “Wasabi” restaurant at <strong>the</strong><br />

Taj Mahal, New Delhi.<br />

The Company also entered into management contracts for several properties which will commence operation over <strong>the</strong> next few<br />

years both in <strong>the</strong> domestic & international market. In <strong>the</strong> domestic sector <strong>the</strong> Company has signed Management Contracts for<br />

hotels at Pune, Kolkata, Pondicherry and a Serviced A<strong>part</strong>ment at Pune. On <strong>the</strong> International front Management contracts are in<br />

place for properties at YAS Island-Abu Dhabi, Ras Al Khaimah Saraya Islands-UAE, Doha in Qatar & Cape Town, South Africa. On<br />

<strong>the</strong> Wild life safari lodges business, while two high end lodges are operational, two more lodges are slated to open shortly at Panna<br />

and Kanha, <strong>the</strong>reby completing <strong>the</strong> first safari circuit in India.<br />

During <strong>the</strong> year your Company invested in a Singapore subsidiary, BJETS Pte Limited which when operational will provide a range<br />

<strong>of</strong> services including private , non-scheduled aviation services , fractional ownership programmes, acquisition and maintenance<br />

<strong>of</strong> private jet fleet. BJETS intends to target high net worth individuals and MNC’s across India, Sri Lanka, Bangladesh, Pakistan,<br />

Nepal and South-east Asian countries.<br />

Your Company along with Tata Realty and Infrastructure Limited successfully bid for setting up an IT SEZ in Chennai which will<br />

a<strong>part</strong> from creation <strong>of</strong> IT space will include setting up <strong>of</strong> a 5 Star Hotel, Service A<strong>part</strong>ments and Convention centre which will be<br />

managed by your Company.<br />

Ginger Hotels<br />

Under <strong>the</strong> ‘Ginger’ brand your Company’s subsidiary commenced operations <strong>of</strong> four new 100 rooms hotels at Nashik, Agartala,<br />

Pondicherry and Baroda. Under this brand currently <strong>the</strong>re are 12 operational hotels at Bangalore, Haridwar, Bhubaneshwar,<br />

Mysore, Trivandrum, Pune, Durgapur, Nashik, Agartala, Pondicherry, Baroda & Pantnagar. In addition several projects are at<br />

various stages <strong>of</strong> construction at New Delhi, Ludhiana, Goa, Mangalore, Ahmedabad, & Guwahati. In addition, to expand <strong>the</strong><br />

market <strong>of</strong> “Ginger Hotels”, we have signed up management contracts for hotels in Jaipur, Katra, Lucknow and Tirupur.<br />

The focus during <strong>the</strong> year was to commission a new ERP system, SAP – Simhotels across all properties. We undertook Mystery<br />

audits, Brand Health Track, Customer Feed back to identify gap areas and improve <strong>the</strong> operational efficiency <strong>of</strong> <strong>the</strong> hotels. Café<br />

C<strong>of</strong>fee Day outlets were opened at 8 locations and a Landmark book and gifts store is being evaluated at Pondicherry. An<br />

advertising campaign with coverage in magazines, TV, internet and outdoor media was launched.<br />

Wildlife Lodges<br />

Your Company’s Joint Venture operates two lodges viz. Mahua Kothi at Bandhavgarh and Baghvan Pench, both in Madhya<br />

Pradesh and is now gearing up to open two new lodges at Panna and Kanha by October 2008 <strong>the</strong>reby completing <strong>the</strong> first safari<br />

circuit in India.<br />

Serviced A<strong>part</strong>ments<br />

Your Company recognizes that Serviced A<strong>part</strong>ments / A<strong>part</strong>ment Hotels is emerging as an important segment in <strong>the</strong> hospitality<br />

business. Various options are being evaluated to enable your Company to have a significant presence in this segment <strong>of</strong> <strong>the</strong><br />

hospitality areas.<br />

Spas<br />

The philosophy <strong>of</strong> our spas is rooted inherently in India’s ancient approach to wellness. The ethos <strong>of</strong> our carefully recreated<br />

treatments is drawn on <strong>the</strong> rich and ancient wellness heritage <strong>of</strong> India; <strong>the</strong> fabled lifestyle and culture <strong>of</strong> Indian royalty and <strong>the</strong><br />

healing <strong>the</strong>rapies that embrace Indian spirituality. Taj Spa is an eco-sensitive brand hence all spa products are natural and contain<br />

Indian herbs, pure essential oils, lipids, clays, mud, salts and flower waters all <strong>of</strong> a botanical source. Taj Spa uses organic linen and<br />

eco-friendly toxin-free pottery.<br />

In <strong>the</strong> year 2007 – 08, two new Taj Spas were launched - at Rambagh Palace, Jaipur in April 2007 and at Taj Tashi, Thimphu, Bhutan<br />

in February 2008. Set in luxurious tents, Taj Spa at Rambagh Palace, Jaipur, recreates <strong>the</strong> au<strong>the</strong>ntic grandeur synonymous with<br />

royal India’s exquisite Rajput palaces, beautiful Mughal encampments, water gardens, and fabled lifestyle. The spa was featured<br />

under <strong>the</strong> World’s Top Spas in <strong>the</strong> Tatler Body and Soul Guide 2007, UK. Drawing on <strong>the</strong> rich and ancient wellness traditions <strong>of</strong>

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