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Year <strong>en</strong><strong>de</strong>d 31 December20082007(restated) 2007 2006(in millions of euro)Depreciation .................................... 31 32 32 21Operating exp<strong>en</strong>ses........................ 596 594 594 494Gross profit .................................... 419 401 401 348Value adjustm<strong>en</strong>ts............................ 118 100 100 77Operating profit before taxation .. 301 301 301 271Taxation ........................................... 66 67 67 65Net profit................................................. 235 234 234 206Year <strong>en</strong><strong>de</strong>d 31 December 2008 compared to year <strong>en</strong><strong>de</strong>d 31 December 2007Total income. Total income increased by 2 per c<strong>en</strong>t. to € 1,015 million compared to € 995 million in 2007.Although the spreads on new contracts improved, the spreads for the portfolio as a whole were lower due toincreased funding costs.Interest. Interest income rose by 2 per c<strong>en</strong>t. to € 530 million compared to € 518 million in 2007 as a result ofgrowth of the loan portfolio.Fees and comm<strong>is</strong>sion. Comm<strong>is</strong>sion income was 17 per c<strong>en</strong>t. higher, at € 61 million compared to € 52 millionin 2007, due to higher brokerage comm<strong>is</strong>sion income.Other income. The greater part of income from car-leasing activities <strong>is</strong> recogn<strong>is</strong>ed un<strong>de</strong>r other income. Otherincome remained stable, at € 424 million compared to € 425 million in 2007.Operating exp<strong>en</strong>ses. Total operating exp<strong>en</strong>ses were stable in 2008, at € 596 million compared to € 594 millionin 2007.Staff costs. Increased activities resulted in a 6 per c<strong>en</strong>t. r<strong>is</strong>e in staff numbers, to 4,667 (2007: 4,411) full-timeemployees. Th<strong>is</strong> contributed to the 2 per c<strong>en</strong>t. r<strong>is</strong>e in staff costs to € 377 million compared to € 369 million in2007.Other admin<strong>is</strong>trative exp<strong>en</strong>ses. Other admin<strong>is</strong>trative exp<strong>en</strong>ses <strong>de</strong>creased by 3 per c<strong>en</strong>t. to € 188 millioncompared to € 193 million in 2007, mainly as a result of lower marketing and automation costs.Depreciation. Depreciation was stable in 2008, at € 31 million compared to € 32 million in 2007.Value adjustm<strong>en</strong>ts. The growth in the loan portfolio and the wors<strong>en</strong>ed economic situation caused an 18 perc<strong>en</strong>t. increase in the item “value adjustm<strong>en</strong>ts” in 2008, to € 118 million compared to € 100 million in 2007. Interms of bas<strong>is</strong> points of the average loan portfolio, the bad <strong>de</strong>bt costs were 64 (2007: 61) bas<strong>is</strong> points. The bad<strong>de</strong>bt costs excee<strong>de</strong>d the level of 2007 and were lower than the 10 year average of 66 bas<strong>is</strong> points.Taxation. Taxation in 2008 <strong>de</strong>creased by € 1 million to € 66 million compared to € 67 million to 2007.Net profit. Net profit was virtually stable in 2008, at € 235 million compared to € 234 million in 2007.266

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