TouchWare for Windows User's Guide - Touch Screens Inc.

48 TouchWare for Windows User's GuideSensitivityDiagnosticsUsing the Sensitivity setting, the touch response can be optimized for thethickness of the non-conductive material (for example, glass or plastic) infront of the ThruGlass touchscreen.The configuration process sets the default sensitivity which, in most cases,will be appropriate for your touchscreen. However, you can change thissetting manually if you are not satisfied with the response of the ThruGlasstouchscreen.• If the controller responds or the cursor moves before you actually touch the firstsurface, you should decrease the sensitivity.• If you need to press hard or use more than one finger in order to activate atouch, you should increase the sensitivity.Diagnostics will help to determine whether your ThruGlass touchscreen isworking correctly. Before running these tests, make sure the ThruGlass isinstalled in its operational position, i.e., kiosk doors closed, artworkinstalled, monitor in final operating location.Show NoiseThe Noise Level indicates the amount of noise detected by the controller atthe current frequency. Ideally, the Noise Level should be less than 30.Choose Auto Frequency to determine the best frequency for your controller.