TouchWare for Windows User's Guide - Touch Screens Inc.

66 TouchWare for Windows User's Guide• Too many PointerPort devices are defined. Could not create device:\DosDevices\MtsTch0.There is a large upper limit (about 64) on the total number of pointing devices(mice, tablet, touchscreens) supported by the MicroTouch driver.What to do: Use fewer pointing devices.• Could not create DeviceMap entry for device \Device\PointerPort0The driver failed to make an entry in the registry that identifies the driver to theoperating system. This may indicate a corrupt registry.What to do: Use your Emergency Recovery Disk to restore the registry.• Could not create symbolic link for device \Device\PointerPort0The driver failed to make an entry in the registry that identifies the driver touser applications (i.e., the control panel). This may indicate a corrupt registry.What to do: Use your Emergency Recovery Disk to restore the registry.• Touchscreen was not found on communications port \DosDevices\COM1for device \Device\PointerPort0The indicated COM port was open correctly, but no touchscreen respondedwhen the driver probed the serial port. This is, by far, the most common error.What to do: Check to make sure the touchscreen is connected and poweredcorrectly. Cycle the power on the touchscreen. Check the controller LEDs tosee if they indicate a problem (see page 58 for more information.) Check tomake sure the port number is correct. Use the Find Touchscreen button on theTouchscreen control panel.• Touchscreen was found, but failed to initialize properly for device\Device\PointerPort0A touchscreen responded on the given serial port, but did not pass all theinitialization commands at boot time.What to do: Reboot. Cycle touchscreen power. Call technical support withtouchscreen model number and TouchWare version number.• An internal error occurred in communications port for device\Device\PointerPort0An error occurred in configuring COM port.What to do: Check that your serial driver is working correctly. Check that theCOM port BIOS is enabled.• Could not set timeouts on communications port \DosDevices\COM1, fortouchscreen device \Device\PointerPort0An error occurred in configuring COM port.What to do: Check that your serial driver is working correctly. Check that theCOM port BIOS is enabled.