CFA Standards Manual Fourth Edition - Okaloosa County Sheriff's ...

Standard33.04 M The agency maintains a continuousrecording of radio transmissions andemergency telephone conversations withinthe Communications Center and establishesprocedures for:ReviewmethodsA. Maintaining the recordings for 30 days; OEOEAssessor GuidelinesBe careful of direct connect phones inthe communications center; ensurethey are not being used fordispatching (unless center is equippedto automatically records directconnect communications) and wouldnot present any situations when anunrecorded emergency telephoneconversation might occur.Assessor to observe 30-dayrecordings.B. Secure handling and storage for recordings; OE, OS Assessor to observe secure storage.C. Criteria and procedures for reviewingrecorded conversations; andD. Recording outgoing calls from theCommunications Center.Compliance keys Qty initialQtyreaccredAccreditation Manager NotesWritten directiveaddressing elementsof the standard.Observation of continuousrecording system,recordings, and securestorage.1 1The law does not in any way preclude dispatchersfrom calling numbers other than the incoming numberwhen necessary to provide assistance or to send outpolice protection; the call simply may not be recordedwithout the consent of the person being called. Referto Florida Statute 934.03(2)(g)2.CFA 3.0 – 33.05M Change notice 4.0.25 06/28/2012Standard33.05 M The dispatch center has the ability toimmediately playback radio and emergencytelephone conversations.Compliance keys Qty initialQtyreaccredObservation of playbackfunction.ReviewmethodsOE, ORAssessor GuidelinesAssessor should ask fordemonstration.Accreditation Manager NotesCFA 3.0 – 33.06M33:3June 2012