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IronPort - daily management guide - AsyncOS 7.6.1

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Chapter 9 Testing and Troubleshooting<br />

OL-25138-01<br />

Welcome to the Cisco <strong>IronPort</strong> Messaging Gateway Appliance(tm)<br />

Step 2 Use the status or status detail commands.<br />

mail3.example.com> status<br />

or<br />

mail3.example.com> status detail<br />

Troubleshooting the Network<br />

The status command returns a subset of the monitored information about email operations. The<br />

statistics returned are grouped into two categories: counters and gauges. For complete monitoring<br />

information about email operations including rates, use the status detail command. Counters<br />

provide a running total of various events in the system. For each counter, you can view the total<br />

number of events that have occurred since the counter was reset, since the last system reboot, and<br />

over the system's lifetime. (For more information, see Monitoring Via the CLI, page 6-6.)<br />

Step 3 Use the mailconfig command to send mail to a known working address.<br />

The mailconfig command generates a human-readable file including all configuration settings<br />

available to the appliance. Attempt to send the file from the appliance to a known working email<br />

address to confirm that the appliance is able to send email over the network.<br />

mail3.example.com> mailconfig<br />

Please enter the email address to which you want to send the<br />

configuration file.<br />

Separate multiple addresses with commas.<br />

[]> user@example.com<br />

Do you want to include passwords? Please be aware that a configuration without passwords<br />

will fail when reloaded with loadconfig. [N]> y<br />

The configuration file has been sent to user@example.com.<br />

mail3.example.com><br />

Cisco <strong>IronPort</strong> <strong>AsyncOS</strong> 7.6 for Email Daily Management Guide<br />

9-21

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