IronPort - daily management guide - AsyncOS 7.6.1

Chapter 3 Tracking Email Messages
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Step 1 On Services > Message Tracking, click the Edit Settings button.
Step 2 Clear the Enable Message Tracking Service check box.
Step 3 Submit and commit your changes.
Understanding Tracking Query Setup
Understanding Tracking Query Setup
The message tracking service enables administrators to search for a particular email message or group
of messages that match specified criteria, such as the message subject line, date and time range, envelope
sender or recipient, attachment name, and processing event (for example, whether the message was virus
positive, spam positive, hard bounced, delivered, and so forth). Message tracking gives administrators a
detailed view of message flow. You can also “drill down” on particular email messages to see message
details, such as the processing events or the envelope and header information.
Note Although the tracking component provides detailed information about individual email messages, you
cannot use it to read the content of messages.
You use the Monitor > Message Tracking page to locate email messages.
Figure 3-2 The Message Tracking Page
Optionally, click the Advanced link to display more options for tracking.
Cisco IronPort AsyncOS 7.6 for Email Daily Management Guide
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