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www.scp-centre.org<br />

At a glance: Success factors for <strong>sustainability</strong> communication using print<br />

<strong>media</strong><br />

• Create service offers: By publishing concrete offers for services (e.g. checklist<br />

how to save energy at home) <strong>sustainability</strong> knowledge, attitudes and behaviour<br />

can be actively influenced<br />

• Repetition aids comprehension: News and information can be frequently<br />

revisited and revised and can be deepened over time (e.g. news series on<br />

new social business concepts)<br />

• Constant revision of content and format with content that is in touch with<br />

everyday life will more effectively reach consumers and influence knowledge,<br />

attitudes and behaviour<br />

Argument 5: Web 2.0 promotes community building, interaction and a deeper<br />

exchange of information especially among younger consumers<br />

According to ARD and ARD/ZDF online studies average duration of internet usage<br />

has increased from 2 minutes per day in 1997 to 58 minutes a day in 2008. 7 The<br />

most intensive users are the 14 to 29 year olds who spend on average some 120<br />

minutes daily online. Internet usage among this age group is nearly universal at<br />

fully 96.3%. Beyond the age of 30 the rate of internet usage falls significantly. 8<br />

The internet enables transmission of information in a manner that can be both independent<br />

and interactive. There has been a significant growth in the production<br />

and consumption of web logs, dairies or journals published on internet websites<br />

available to the public. For internet users web logs present an opportunity to exchange<br />

and discuss opinions with other users. This quick (real time communication)<br />

and interactive form of internet usage leads to a rapid creation, expansion and<br />

dissemination of new messages and opinions. Through this process, new issues or<br />

perspectives can rapidly reach the mainstream of society. Media companies are<br />

making their newspapers, TV programs and radio shows available online as an<br />

additional format for spreading their message. The potential of the internet to<br />

communicate a greater depth and breadth of information makes it uniquely suited<br />

to communicating complex <strong>sustainability</strong> content. This is even more so for web 2.0<br />

given its interactive nature.<br />

7 http://www.ard.de/intern/basisdaten/onlinenutzung/onlinenutzung_3A_20zeiten_20und_20dauer/-<br />

/id=55190/1l98aso/index.html retrieved 25.06.09<br />

8 http://www.ard.de/intern/basisdaten/onlinenutzung/soziodemografie_20der_20onlinenutzer/-/id=55174/oc4awv/index.html,<br />

retrieved 25.06.2009<br />

17

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