2.2 Circuit Switched Services - AT&T

Contract # GS00T01AHD0002Proposal to add Federal Telecommunications Service – Long Distance (FTS-LD)The Government will be served by a dedicated team of professionals who provide aquality of service unsurpassed in the industry. All audio teleconference arrangementswill be handled by a dedicated Reservation Center in Minneapolis staffed by AT&TTeleConference Specialists. These Specialists are extensively trained in listeningskills and customer relations, and their attention to detail and customer service willmake the mechanics of the teleconference virtually transparent to end-users, thusenabling participants to better focus on the content of their teleconference meeting.2.2.1.2.2.1.e.3.1Supporting Features include:+ Anytime Availability – 24x7 conference availability, and participants canjoin from virtually anywhere in the world.+ Profile - we will maintain a personalized profile of your conference needs tofacilitate future meeting planning - host preferences, telephone numbers ofregular participants, meeting sites, audio/visual vendor contacts, and more.+ Individualized Support - every aspect of your meeting is carefully plannedto help ensure its success - including customized greetings for participantsand the most efficient call initiation.+ Quick Conference Setup - reserved conferences can be set up in 30 minutesor less.2.2.1.2.2.1.e.3.2Access OptionsOperator-Dialed - An AT&T Specialist will call each participant prior to the start ofthe meeting.Dial-In - Participants can dial in to the conference from wherever they are when it'stime for the call. An AT&T TeleConference Specialist will personally greetparticipants, gather information requested by the call host, and connect them to theUse or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal.q:\mcghee\vol_1sec2d_r.docI-2-106