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Reference Manual - IARC Screening Group

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Talking with Women About Cervical CancerWHO SHOULD TALK WITH A WOMANProviders who might talk to women about cervical cancer includephysicians, nurses and other persons who work in a health center,Maternal and Child Health/Family Planning clinic, STI clinic or anyother healthcare facility providing services to women. All providers canlearn counseling techniques that will help them be more understandingand sensitive toward clients. Providers who take reproductive healthhistories, perform gynecological examinations, make diagnoses andprescribe treatment should learn how to ask and answer questions aboutcervical cancer in a well-informed, honest and culturally sensitive way.BEING A GOOD COUNSELORA good counselor:• Encourages maximum participation and involvement by the woman(or couple) and helps her make her own decision• Is an information giver, facilitator and problem solver; suggestsalternatives; helps the woman analyze and choose from knownoptions; does not prescribe solutions; and helps her understand thatshe is making her own choice or decision• Helps the woman to reveal her personality and life situation ratherthan make assumptions• Determines her concerns and other issues that could be barriers toeffective learningGeneral AdviceWhen CounselingA woman may become embarrassed when discussing testing for cervicalcancer because it involves having a pelvic examination. Therefore, try toset the tone of the visit in a low-key, nonpressured manner, and assureher that the conversation is confidential. Finally, be sensitive to anycultural and religious considerations and respect her views. Additionaltips for talking with a woman (or couple) include the following:• Listen to what the woman has to say and encourage her to express herconcerns; try not to interrupt her.• Let the woman know that she is being listened to and understood.• Use supportive nonverbal communication, such as nodding andsmiling.• Answer her questions directly in a calm, reassuring manner.• Keep the message simple by using short sentences.4-4 Cervical Cancer Prevention Guidelines for Low-Resource Settings

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