WTM Media Diary of Events Brochure - World Travel Market

WTM. Media Diary of Events 2012THURSDAY 8 NOVEMBER11.00 – 13.00 Future You ConferenceAs always, Future You delegates will hear from peoplein industry who are at the beginning of their careersand who are already making their mark. This year willinclude winners from TTGs initiative, “Tomorrow’s TravelLeaders” – a group of 30 under 30’s who have beenidentifi ed as the future stars of the sector and who willtake to the stage to share their stories!For information, updates on the programme and otherexciting opportunities, please visit our dedicated website:www.futureyouconference.co.ukChair: Danny Waine, Perfect Weddings andHoneymoonsFor students onlyPlatinum Suite 3 and 4, Level 311.00 – 12.00 The Future for Tourism Consultancy - improvingeffectiveness and the Consultant - Client relationshipThis session for Consultants and Clients, is arrangedby The Tourism Consultants Network of the UK TourismSociety. It will include suggested guidelines forcommissioning a Consultant that have been preparedto help clients, and a statement of Best Practice forConsultants.Chair: Chris Evans, The Tourism Company, representingThe Tourism Society 's Tourism Consultants NetworkSpeakers: Frederic Pierret, Executive Director forProgramme and Coordination , UN World TourismOrganisation, Roger Carter, Principal, Team Tourism andSean Mann, Senior Investment Policy Offi cer, Tourism,,IFC/World BankSouth Gallery Rooms 21 & 2211.00 – 11.20 Prom Peru Agent Training Seminar – LA300The Moche Route, plus canapés and piscos.11.00 – 11.10 TravelSim – TT235Presentation: How does TravelSim work? Why becomea TravelSim distributor? How TravelSim can increase yourcustomers' loyalty? How to become a distributor?Speaker: Olga Knjazeva, TravelSim ProductSpecialist11.20 – 11.55 #travelfail – Crisis management and social mediaWTM Social Travel Market in partnership with Gogobotand Siren CommunicationsMany travel organisations have turned to social mediato help them out of a crisis, as well as in-house trainingby media and crisis specialists. How can you do thiseffectively without making the crisis a total)?We come up with a simulated crisis with updates to alive on-going situation where the SM manager has todecide instantly how to respond. An expert then provideshis insights and talks about the main elements of crisismanagement in social media.Speakers: Andy Jarosz, 501places, Jeremy Skidmore,Levantia.co.uk and Sarah Rathbone, Client ServicesDirector, Siren CommunicationsEM850 - Turkish Culture & Tourism Offi ce58