student feedback and leadership - Office for Learning and Teaching

Student Feedback & LeadershipThe outcomes of the project are multi-facetted:First, a P.A.C.E.D. Distributed Leadership Model in the use of studentfeedback to enhance student learning and teaching practice (henceforthtermed the P.A.C.E.D Distributed Leadership Model) was developed. ThisP.A.C.E.D Distributed Leadership Model has 5 leadership elements identifiedduring the project as being essential to enhance student learning experience:Participative Leadership – in which all stakeholders participate in two-waycommunication and consultation.Accredited Leadership – that recognises the need to recognise andreward staff for their contributions to enhanced learning and teachingpractice and to provide ongoing professional development supportfor leadership.Collaborative Leadership – in which top down policy is implementedfrom the bottom-up with middle-out support.Engaged Leadership – through which opportunities to network and sharelessons learnt within an agreed pedagogical framework are available.Devolved Leadership– by which action by all levels and functionsof Leaders across the university is congruent with University policy.The P.A.C.E.D. Distributed Leadership Model provides a framework that isadaptable both across the higher education sector, and to a variety of issuesbeyond that of the project issue focus of student feedback.Implementation of the P.A.C.E.D. Distributed Leadership Model assumesa process of change across the university. This led to the second outcomefrom this project – a Change Management Model that, while recognisingthe central role of the individual academic in enhancing student learning andteaching practice, acknowledges the need for a holistic multi-level leadershipapproach across the university. The R.E.A.L.I.S.E.D. Change ManagementModel has 8 elements that relate to the 5 elements of the P.A.C.E.D.Distributed Leadership Model:Recognition – of individual academic excellence in enhancing studentlearning and teaching practice through Teaching Excellence Awardsand Promotion opportunities.Encouragement – of the individual academic through the provision oftime and financial support to design and develop learning and teachingpractice innovations.Acknowledgment – of the link between university strategic plans andindividual academic learning and teaching practice.Leadership –from each of the multi-levels across the university thatis congruent and supportive of a participative and collaborative approach.Page 2