student feedback and leadership - Office for Learning and Teaching

Executive Summary and ForewardOverviewBrenda Novak, Project OfficerThis Report is presented in two Parts.Part A presents a ‘macro’ overview of the project:––Section One and Two outline the Project, its rationale, aims,and objectives.––Section Three presents the action research process that underpinnedthe five cycles of change. Each cycle is presented using the ActionResearch cycle of: Plan, Act, Observe and Reflect.––Section Four presents the Outcomes and Critical Success Factorsof the Project in the form of the P.A.C.E.D. multi-level leadership modeland presents the R.E.A.L.I.S.E.D. Change Management Model thatemerges from reflection upon these critical success factors.––Section Five outlines the internal institutional recommendations fromthe project.––Section Six presents an approach to embed the Multi-level and ChangeManagement Models developed from this project across the highereducation sector through networking with other ALTC projects.––Section Seven outlines the Dissemination strategy designed for theproject findings.Part B presents the three ART Implementation Case studies detailing howeach of the schools developed different approaches to using studentfeedback to enhance student learning and teaching practice.––Section Eight, details the College of Business (BUS) ART project thatoccurred in the School of Economics, Finance and Marketing.––Section Nine details the College of Design and Social Context (DSC)ART project that occurred in the School of Property, Construction andProject Management.––Section Ten details the College of Science, Engineering and Technology(SET) ART project that occured in the School of Mathematics andGeospatial Science.Page 9