student feedback and leadership - Office for Learning and Teaching
student feedback and leadership - Office for Learning and Teaching
student feedback and leadership - Office for Learning and Teaching
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Student Feedback & LeadershipOne of its priority areas identified in the Academic Plan 2006-2010 is theneed to:improve the <strong>student</strong> experience, particularly in regard to the qualityof teaching.The Plan recognises the need to listen to what <strong>student</strong>s are telling us, especiallyin light of the fact that (using the Good <strong>Teaching</strong> Scale of the Course ExperienceQuestionnaire), while <strong>student</strong> satisfaction with teaching varies across programs <strong>and</strong>disciplines, it is generally low. The areas identified as requiring improvement are:––the use of on-line technologies;––the quality of <strong>feedback</strong> provided to <strong>student</strong>s;––the quality of service teaching <strong>and</strong> teaching in large classes;––<strong>student</strong> access to teaching staff;––the need <strong>for</strong> more <strong>for</strong>mative <strong>and</strong> <strong>student</strong>-centered assessment practices;––the quality of facilities that support teaching <strong>and</strong> <strong>student</strong> life.Thus both the Strategic Plan 2010 <strong>and</strong> the Academic Plan (2006-2010) support<strong>and</strong> exp<strong>and</strong> the University commitment to the RMIT Student Feedback Policy(2005) that has the objectives of:––Enhancing the <strong>student</strong> experience through the systematic collection <strong>and</strong>analysis of <strong>student</strong> <strong>feedback</strong> as a basis <strong>for</strong> improvement activities.––Recognising <strong>and</strong> sustaining good practice by providing data to assist staffin improving professional practice <strong>and</strong> the scholarship of teaching <strong>and</strong>to in<strong>for</strong>m the development of processes which recognise <strong>and</strong> rewardgood teaching.––Enhancing the <strong>student</strong> experience by providing <strong>student</strong>s with the opportunityto actively participate in the continual improvement of their program <strong>and</strong>course via a range of <strong>feedback</strong> methods.––Ensuring the provision of in<strong>for</strong>mation to <strong>student</strong>s regarding the purpose <strong>and</strong>outcomes of <strong>student</strong> <strong>feedback</strong> collected over time, including action takento address concerns.Action taken to implement these strategies included the establishmentof a <strong>Learning</strong> <strong>and</strong> <strong>Teaching</strong> Innovation Fund (LTIF). As the project developed,links between Academic Plan <strong>and</strong> the project were strengthened throughthe funding of proposals <strong>for</strong> change to learning <strong>and</strong> teaching practice thathad arisen from within the project.Paralleling the identification of the links between this project <strong>and</strong> the RMIT's strategicdirection, action was undertaken to establish the multi-level Leadership projectapproach. The project was designed to enable <strong>for</strong>mal <strong>and</strong> in<strong>for</strong>mal <strong>leadership</strong>Page 36
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