Getting Started with vFabric Hyperic v.5.7 - VMware

Problem Running Start Script setup OptionIf agent.scu is missing...If a vFabric Hyperic Agent's AgentHome/conf/agent.scu file is missing, subsequentattempts to run the agent start script (hq-agent.sh or hq-agent.bat) with the setupoption will fail. To resolve this problem, you must either: Reinstall the agent,orPerform these steps:a. Stop the agent.b. Delete its /data directory.c. Set agent.setup.camPword in AgentHome/conf/agent.propertiesto a plain text value.d. Start the agent.Invalid or Unknown AvailabilityThis section describes reasons that vFabric Hyperic might incorrectly show an agent (or agentmanagedresource) as unavailable, show its availability status as "Unknown" (availability icon isgrey), or "flapping" availability values.Out-of-Sync Agent and Server ClocksIf vFabric Hyperic erroneously indicates that resources are unavailable, it may be because thesystem clocks on the agent and server hosts are out-of-sync. By default, vFabric Hypericmonitors the offset between the server and an agent — see the "Server Offset" metric on theMonitor tab. An offset of less than one minute is unlikely to pose problems; with a larger offset,problems may occur.To solve an offset problem, install NTP and synchronize system clocks on the agent and serverhosts.To prevent agent and server becoming significantly out-of-sync, you can run NTP on eachsystem, use vFabric Hyperic to monitor the offset on each system, and set alerts based on theoffset metric. To do so, configure a platform service of type "NTP" to monitor each NTP service,and set alerts to fire when an offset from the time authority grows unacceptably high. For moreinformation, see the "Network Services" section in vFabric Hyperic Resource Configuration andMetrics.111