Consumer Protection Act - Finlex

(2) Even if the buyer does not require that the defect be rectified or that nondefectivegoods be delivered, the seller shall, at its own expense, have the right toperform such rectification if it offers to do so without delay after the buyer hasnotified it of the defect. The buyer shall have the right to refuse rectification ofthe defect if that would cause him/her essential inconvenience, a decrease in thevalue of the goods or a danger that the costs incurred by the buyer not becompensated, or if he/she has another special reason for refusal.(3) The seller shall not invoke the fact that it did not have a chance to rectify thedefect referred to in paragraph (2) if the buyer has had the defect rectified and if,considering the circumstances, it cannot reasonably be expected that the buyerwould have waited for the seller’s rectification.Section 19 — Reduction of price and cancellation of contract (1258/2001)If the rectification of the defect or the delivery of non-defective goods is out of thequestion or if it has not been performed as referred to in section 18, the buyershall have the right to:(1) demand a price reduction proportionate to the defect; or(2) cancel the contract, except if the defect is of minor significance.Section 20 — Compensation (16/1994)(1) The buyer shall be entitled to compensation for loss that he/she suffers becauseof a defect in the goods. Indirect loss, referred to above in section 10(3) and (4)shall, however, be compensated by the seller only if the defect or loss is due tonegligence attributable to it or if, at the conclusion of the contract, the goodsdiffered from an express representation of the seller.(2) A member of the buyer’s family who suffers loss for the defect shall have thesame right to compensation as the buyer himself/herself.Section 21 — Property damage (16/1994)(1) If a defect of the goods causes damage to property other than the goods that weresold, the provisions of section 20 shall apply to the liability of the seller only ifthe damage is caused to property with a direct connection of use to the goodssold.(2) If the seller pays compensation by virtue of paragraph (1), the right of thebeneficiary, if any, to demand compensation on the basis of the Product Liability17