Consumer Protection Act - Finlex

public for a reasonable charge. It shall be indicated on the forms that theyconform to the model approved by the Ministry.Section 13 — Prior information in distance selling (1072/2000)(1) In distance selling, the consumer shall be supplied with the following informationwell in advance of the conclusion of the contract:(1) the name and address of the business and its location, if this is not evidentin the address;(2) the main characteristics of the consumer good or service;(3) the price, delivery charge and terms of payment on the consumer good orservice;(4) the other terms of delivery or performance of the contract;(5) the minimum duration of the contract, if it is about the continuous orrepeated delivery of goods or services;(6) the costs of the use of the means of distance communication, if theseexceed the basic tariff;(7) the period of validity of the offer;(8) the existence of the right of withdrawal under section 15 or the absence ofthe same under section 16(1)(2)—16(1)(7).(2) The information referred to in paragraph (1) shall be supplied in a mannersuitable for the means of distance communication used, clearly,comprehensibly and in a manner that makes clear the commercial purpose ofthe information. In telephone contacts, the business shall state its name andthe commercial purpose of the call immediately in its beginning.Section 14 — Confirmation of information in distance selling (1072/2000)(1) The information referred to in section 13(1)(1)—13(1)(5) shall be confirmed to theconsumer in person in writing or electronically so that the consumer may saveand reproduce the information unchanged. In addition, the confirmation shallcontain:(1) instructions and information for the exercise of the right of withdrawalreferred to in section 15 and information to the effect that, under section16(1), withdrawal from the contract is no longer possible once the provision26