Consumer Protection Act - Finlex

service or its manner of calculation relating to the price level at the time of theconclusion of the contract and this can be deemed to have affected the contract,the price shall be determined in accordance with the information given.(2) If the business, at the request of the consumer, has made preliminary inquiriesinto the contents of the service or the costs to be incurred thereby, he maydemand payment for such preliminary investigations except if the consumer, onthe basis of the practice prevailing in the field or other reason, had reason topresume that the measures would be undertaken without charge.(3) If what the contractor has performed under the contract is damaged, destroyedor otherwise lost before delivery of the service and this is not due to a reasonattributable to the commissioner, the contractor shall not be entitled to demandpayment for the work or material lost or for other additional costs. The abovedoes not apply if the performance has been lost after the delivery of the servicehas been delayed due to a reason attributable to the commissioner.Section 24 — Cost estimate (16/1994)(1) If the contractor has given a cost estimate on the service, the final price mayexceed the estimate by 15 per cent at the most. The commissioner and thecontractor may, however, separately agree on the amount by which the costestimate may be exceeded.(2) The cost estimate shall be deemed to relate to the total price charged for theservice unless otherwise agreed.(3) Should a dispute arise as to whether a quoted amount is to be deemed a fixedprice, a cost estimate or an indicative price, the contractor shall prove his claim.Section 25 — Payment of the price and itemisation (16/1994)(1) If no time has been agreed for the payment of the service price, the commissionershall pay the price upon demand of the contractor, however, not before theservice has been delivered in accordance with section 3 and the commissionerhas had a reasonable period to examine the performance.(2) If the service is not rendered against a fixed price, the contractor shall, uponrequest of the commissioner, give him a written itemisation on the basis of whichhe may evaluate the contents of the performance and the determination of itsprice. A commissioner who has requested the itemisation without undue delay56