Dec 2010 - South Worcestershire Development Plan

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SOUTH WORCESTERSHIRE ANNUAL MONITORING REPORT 20101344.2 During 2009/10 MHDC implemented a new planning applicationdatabase called MIS Headway and subsequently replaced the previousUNIform system. Whilst the system data migration was beingimplemented this directly affected Development Control’s ability toprocess planning applications. With this in mind Development Controlstill managed achieve all three national planning application targets.Despite the disruption during 2009/10, Development Control’s futureperformance is expected to be similar to that achieved over the pastfour years.4.3 In the period 2009/10, deciding major applications dropped 13% pointson 2008/09 but up 29% points since 2004. Deciding minor applicationsfell 8% points on 2008/09 but up 20% points since 2004. Lastly,deciding other applications has dropped by 11% points to 81%,however this still represents an improvement of 9% points since 2004.Otherapplications in8 weeks81%92%92%86%82%72%Minorapplicationswithin 8 weeks54%74%82%80%68%66%Major appsdecided within13 weeks45%63%60%74%75%87%0 20 40 60 80 100Percentage2004/05 2005/06 2006/07 2007/08 2008/09 2009/10
SOUTH WORCESTERSHIRE ANNUAL MONITORING REPORT 2010135Figure 27: The annual number of major, minor and other applicationsdecided within 8/13 weeks since 2004.Customer Charters4.3 Customer Charters have been produced for both Development Controland Development Plans and Conservation. Performance measuresand results are set out below:Development ControlPerformance Measure Target 2009/10Percentage of domestic developmentenquiry forms dealt with in 10 working 100% 85%daysPercentage of applications registered andacknowledged within 3 working days80% 53%Percentage of planning decisions issuedwithin 3 working days100% 100%Percentage of planning decisionsdelegated to officers (figures may include 90% 97%referral to ward member(s))Table 38: Development Control’s customer chart performanceDevelopment Plans and ConservationPerformance Measure Target 2009/10Percentage of notifications to carry outworks to trees in Conservation Areas 100% 100%assessed within 6 weeksPercentage of applications for works toTree Preservation orders protected trees 100% 100%assessed within 8 weeksTable 39: Development Plans and Conservation’s customer chartperformance
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APPENDIX THREE: WYCHAVON DISTRICTLO
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Dec 2010 - South Worcestershire Development Plan

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