General Catalog - John F. Kennedy University

School of Managementand materials. With the multicultural nature of the globalworkplace as the context, this course introduces the coreconcepts of program management, and critically examinesthe issues and practices regarding the management of contracts,the supply chain, customer relationships, outsourcing, andoff-shoring.BUS _____________________________________________________________________5325 Dispersed Team Dynamics 3Often work is conducted with colleagues who are dispersednationally if not globally. Collaboration is supported by varioustypes of online meeting tools and information systems. Thiscourse critically discusses the socio-technical nature of virtualteams, successful strategies for building and managing a dispersedteam including developing communication channels, and howto establish trust, credibility, a sense of responsibility, and a feelingof community in a virtual work environment. Methods fordealing with cultural issues and working across time zones arealso addressed.BUS _____________________________________________________________________5220 Sustainable Economics 3This course examines financial and business decision making froma global business perspective with an emphasis on sustainabledevelopment. Subjects explored include integrating economicsuccess with environmental quality and social equity, social andenvironmental impacts, global economic influences, and sustainablemanagement. Prerequisite: BUS 5052.BUS _____________________________________________________________________5315 Program Metrics and Measurements 3Program management involves overseeing a portfolio of interrelatedprojects that must be aligned with the enterprise’s strategicgoals, and whose operational processes must be consistentwith the organization’s culture. Budgets need to be established,timelines set, reporting procedures established, and progressevaluation processes put in place. Risk management, benchmarking,and outcomes assessment are critical to successful programplanning and progress measurement. Focusing on designing andutilizing appropriate evaluation processes, this course analyzessuch methods as the balanced scorecard, six sigma, and totalquality management.BUS _____________________________________________________________________5320 Enterprise Relationship Management 3Program management is becoming a core competency oforganizations because large-scale product development, businessenterprise systems’ development, organizational expansion andchange usually involve multiple, interrelated projects. Effectivemanagement entails consistently communicating with internaland external stakeholders associated with the various projects,managing the relationships with project managers, recruitingteam members, and procuring the needed financial resourcesBUS _____________________________________________________________________5330 Success Built to Last 3There are numerous ways to understand and achieve success.Planning and accomplishment are usually emphasized, whilethe significance of resistance and value of failure are often notrecognized. This course critically examines an approach rooted inthe notion that success is about living and working in a mannerthat brings personal fulfillment and lasting relationships, plusmaking a difference in the world in which we live. Focusing ontheory, practice, and career development, this seminar discusseswhat it takes to have lasting professional and organizationalsuccess by exploring the careers of people who have had lastingimpact and sustainable success. It outlines the various elementsthat create success, examines how mindsets or profiles color howindividuals approach work and relationships, as well as discussesgoal setting, achievement, and the role of innovation.BUS _____________________________________________________________________5385 Leading a Global Workforce 3Globalized business practices, dispersed organizations, andoutsourcing have created a global work environment. This courseassesses the pros and cons of a global workforce, the challengesit poses for human resource practices, and the leadership,managerial, and team skills needed to successfully function ina geographically dispersed and culturally diverse workplace.Among the topics examined are the business customs andpractices in foreign countries with a primary focus on Europe andthe Pacific Basin.BUS _____________________________________________________________________5450 Emerging Models of Business 3Globalization, partnerships, innovation, and sustainability arewatchwords for the contemporary business enterprise. Organizationalagility, business vitality, and competitive advantage mustbe achieved and maintained while not harming people or theenvironment. With sustainability and organizational integrity asguiding principles, this course critically explores approaches tobusiness that enable strategic innovation through the use of clearbusiness models, developing collaborative work relationships withemployees and other business organizations, and creating a virtualknowledge sharing and collaborative workplace climate. Prerequisite:BUS 5475.School ofManagementJohn F. Kennedy UniversitySchool of Management 89