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intent of the American Red Cross and the NTSB to integrate local professionals and organizations affiliated with a disaster response agency/organization. - 64 - Federal Family Assistance Plan For <strong>Aviation</strong> Disasters Revised December 2008
Who is considered a family member for access to the FAC? “Family member” is defined in broad terms for the purpose of FAC access. Many individuals consider themselves to be the “family” of the victim, even though the law does not formally recognize the relationship. Keep in mind that the goal of the FAC is to support and provide assistance to those associated with the victim(s) impacted by the aviation disaster. How do families not traveling to the accident city obtain information and support? There are several ways for families who do not travel to the accident city to obtain information and support. Air carriers should maintain contact with non-traveling families and provide them the same types of support as received by families at the FAC. The American Red Cross can also provide support through their chapters in the local community. A toll-free conference call bridge is used during most family member briefings. The NTSB establishes an accident-specific website for family members along with the existing assistance@ntsb.gov email address. How will the air carriers, local emergency responders, American Red Cross, and other Federal agencies coordinate the services delivered to family members? The JFSOC coordinates all family member activities and resolves family assistance concerns and challenges during the on-scene phase of the response. Facilitated by NTSB TDA, the JFSOC includes representatives from each organization providing assistance to ensure efficient use of resources, sharing of information, and the provision of appropriate and professional services to families. How do the family members find answers to their individual questions? It is recommended that family members first ask their air carrier escort/representative for answers to their questions. If he or she cannot provide an answer, the question can be channeled to the JFSOC via the representative’s supervisor. Families are encouraged to ask questions at the regularly scheduled family briefings. NTSB TDA is responsible for maintaining contact (including answering individual questions) with victims and family members following the on-scene phase of the investigation. All necessary contact information will be provided during the final family briefing. Airports, Emergency Personnel and First Responders What areas of consideration should airports have in planning to assist families during the first few hours of an aviation disaster? Although not currently required, airports should have plans to assist victims and their families during the initial hours following an aviation accident. Airport emergency planning is especially critical for smaller air carriers or charter operations that have a limited presence at the airport. Consider providing family members a private and secure area to gather (Friends and Relatives Reception Area) while awaiting information from the air carrier. Air carrier clubs, conference rooms, or restaurants can serve this purpose. If located within the sterile area, entry procedures must be established with the Transportation Security Administration (TSA) and Federal Security Director prior to an accident. Police officers should be used to secure the room and the - 65 - Federal Family Assistance Plan For <strong>Aviation</strong> Disasters Revised December 2008
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Aviation Emergency Response Handboo
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Table of Contents Initial Response
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In general, the following priority
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Preserve Aircraft Wreckage • The
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• Law Enforcement. Be mindful tha
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SUPPLEMENTAL CHECKLIST FOR ACCIDENT
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Provide Representation to Interview
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o Consider security measures at hot
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answered by the airline, and which
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coordinated, consistent and orderly
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The accident: When the airline wa
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After the On-Scene Investigation Wh
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NTSB DOCUMENT COLLECTION/PRODUCTION
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6. A list of all maintenance and no
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FORM APPROVED FOR USE THROUGH 09/30
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NATIONAL TRANSPORTATION SAFETY BOAR
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Description of Damage to Aircraft a
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PILOT “A” INFORMATION Pilot “
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ADDITIONAL FLIGHT CREW MEMBERS (Exc
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ADDITIONAL INFORMATION (Please type
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Government, or an aircraft owned an
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(i) Lands or departs on a taxiway,
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OVERVIEW OF THE AVIATION DISASTER F
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FEDERAL FAMILY ASSISTANCE PLAN FOR
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APPENDIX D-Joint Family Support Ope
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Operations Center (JFSOC) to partic
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GENERAL MISSION TASKS The family as
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VICTIM SUPPORT TASK 1-National Tran
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15. If the accident is determined t
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Page 63 and 64: 8. Using a specially trained FAC te
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Page 67 and 68: COORDINATING INSTRUCTIONS 1. The po
Page 69 and 70: APPENDIX A Aviation Disaster Family
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Page 87 and 88: 6. Maintain locations and telephone
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Page 91 and 92: APPENDIX E Sample Format for an Aft
Page 93 and 94: APPENDIX G Victim Support Tasks-Che
Page 95 and 96: Victim Support Tasks Air Carrier Ta
Page 97 and 98: Victim Support Tasks Air Carrier Ta
Page 99 and 100: Victim Support Tasks - Victim Ident
Page 101 and 102: Victim Support Tasks - Assisting Fa
Page 103 and 104: Victim Support Tasks - Assisting Vi
Page 105 and 106: Air Carriers Who constitutes a fami
Page 107 and 108: Due to the physical dangers and psy
Page 109: The American Red Cross can also ass
Page 113 and 114: For more information, a brochure, t
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Page 117 and 118: What is the FBI ERT? The FBI Eviden
Page 119 and 120: APPENDIX J References 1. Presidenti
Page 121 and 122: VST Victim Support Task - 75 - Fede
Page 123 and 124: • Some plans offer education and
Page 125 and 126: COPING STRATEGIES SELF-ASSESSMENT D
Page 127 and 128: • Provide name and number of dire
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Page 131 and 132: (5) To arrange a suitable memorial
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Page 137 and 138: Subsec. (c). Pub. L. 106-181, Sec.
Page 139 and 140: TITLE 49 - TRANSPORTATION SUBTITLE
Page 141 and 142: (13) Resources for plan. - An assur
Page 143 and 144: I. GENERAL CONSIDERATIONS YOUR PART
Page 145 and 146: Attachment CONFIDENTIAL COMMUNICATI
Page 147 and 148: OVERVIEW OF NTSB ACCIDENT INVESTIGA
Page 149 and 150: Accident within the United States S
Page 151 and 152: • Immunizations for rescue worker
Page 153 and 154: NTSB STATUTORY AUTHORITY AND RELATE
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(d) Pa se nge r Lists.— (1) Re qu
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(b ) CivilActionsb y Attorne y Ge n
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ecorder recording is not available.
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TITLE 49--TRANSPORTATION CHAPTER VI
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Sec. 831.5 Priority of Board invest
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epresentative of the Board and pres
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Sec. 831.12 Access to and release o
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TITLE 49 -- TRANSPORTATION SUBTITLE
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HISTORY: [49 FR 32853, Aug. 17, 198
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49 CFR 845.22 § 845.22 Te ch nical
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HISTORY: 44 FR 34419, June 14, 1979
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(b ) W h e n a p e tition for re co
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SECTIONS OF OSHA REGULATIONS RELEVA
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PRINCIPLES OF L*DERSTANDING BETWEEN
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other on an on-going basis, especia
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September 30, 1999 Mr. Dan Campbell
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49 USC Section 1155 Aviation Penalt
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ATTORNEY-CLIENT AND WORK PRODUCT PR
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SAMPLE INTERNAL MEMO RE: WORK PRODU
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e. Documents that might otherwise b
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DISCOVERY OF ELECTRONICALLY STORED
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___ hard copies of documents ___ el
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FEDERAL RULE OF EVIDENCE 407 Rule 4
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I. Airline Accidents Result in Crim
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Since 1909, courts have held corpor
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ADVICE TO EMPLOYEES ON GOVERNMENT I
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The Entry: The Witnesses: The Searc
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f. The identity of the place to be
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TITLE 18 - CRIMES AND CRIMINAL PROC
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shall be fined under this title or
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concluding provisions. Subsec. (d).
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FEDERAL GUIDELINES FOR TREATMENT OF
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FAA CERTIFICATE ACTIONS AGAINST AN
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must contain the name and address o
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The Ninth Circuit first addressed t
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NATIONAL TRANSPORTATION SAFETY BOAR
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FOREWORD NOTE: This manual is a Nat
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3.6 Group Chairmen Responsibilities
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A. IIC Checklist B. Cockpit Voice R
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1. Pre-Investigation Preparation 1.
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(3) notify GA, PA, and TDA; (4) not
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accidents of this type, location of
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If an FAA airplane is available, th
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The backup IIC or another AS-10 sta
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confirm that the rental costs are i
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• Introduce the participants of t
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As the investigative groups are for
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All Safety Board personnel travelin
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that each member of the group has r
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the group chairmen on the implicati
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answer questions following the brie
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investigation and any particular pr
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eports. Other tasks to be performed
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Each group chairman will submit a P
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they exist. It is NTSB policy to re
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The IIC/hearing officer is responsi
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exhibit are made and prepared for d
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Typically, the prehearing conferenc
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likely to have need for issuing a s
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4.10 Party Submissions Although the
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Directors’ draft. At each level o
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Even if the issue under discussion
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4.15 Petition for Reconsideration A
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When working on an overseas investi
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states that the Safety Board would
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iefings will occur daily and will l
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TABLE OF CONTENTS FOREWORD ........
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FOREWORD Historical background Stan
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Contracting States are invited to k
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Table A. Amendments to Annex 13 Ame
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INTERNATIONAL STANDARDS AND RECOMME
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asis, the States constituting the a
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CHAPTER 3. GENERAL Note.— Guidanc
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CHAPTER 4. NOTIFICATION Note 1.—
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4.5 Recommendation.— The State of
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CHAPTER 5. INVESTIGATION RESPONSIBI
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Flight recorders — Accidents and
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5.16 When an aircraft involved in a
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g) participate in off-scene investi
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6.3.2 Recommendation.— The State
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CHAPTER 7. ADREP REPORTING Note 1.
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CHAPTER 8. ACCIDENT PREVENTION MEAS
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APPENDIX. FORMAT OF THE FINAL REPOR
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1.11 Flight recorders. Location of
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ATTACHMENT B. NOTIFICATION AND REPO
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ATTACHMENT C. LIST OF EXAMPLES OF S
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The flight data recorder and the co
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(4) supervise the expenditures of t
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consistency because the authority t
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NOTES: Code of Federal Regulations:
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(C) If a Federal law enforcement ag
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In this section, the word "conditio
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National Transportation Safety Boar
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Alcohol Testing: § 120.215 Covered
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□ □ □ 1.07.09 Do you make the
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7 FAM Exhibit 1830(A): Checklist of
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(1) The identifying abbreviation "A
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7 FAM 1831 INTRODUCTION (CT:CON-212
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(1) Twelve Mile Limit: On December
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. Other Legislation Relating to Tra
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(c) (d) Command center at home offi
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(2) Sensitivity Training from the F
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sources that are free to report uns
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• New Zealand - Transportation Ac
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(b) (c) Post convenes post's Emerge
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(1) Check local hospitals, morgues
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Note : Forcountrie sth at are p art
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the effects to a third party, such
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(2) The Department is recognized as
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(e) The Parties will exercise dilig
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Federal Register of August 2, 1995,
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