INSTYLE March-April 2019
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COLAB<br />
QUEENS<br />
Adilla Colab has gone from strength to strength<br />
since opening in Double Bay two years ago.<br />
Directors Frankie Endersbee and Rhiannon<br />
DiMari catch up with Michelle Ruzzene to talk<br />
about their strengths, synergy, staff and welldeserved<br />
success.<br />
When and why was Adilla Colab established?<br />
Rhi: Adilla Colab was established in 2017 and all actually happened<br />
very quickly for us. Frankie and I met at TAFE when we were<br />
apprentices and always had a great friendship which continued<br />
over the past 12 years working on editorial shoots and shows,<br />
before freelancing together. We realised how well we worked as<br />
a team and the rest is history. We wanted to create a space where<br />
our brand was built around the ethos of being just, fair and honest,<br />
both with our staff and clients, hence the name ‘Adilla’ which is a<br />
name that means just that (in Arabic).<br />
Tell us about your staff?<br />
Frankie: We have a team of 11. Everyone has their thing that they<br />
specialise in. Being a partnership is great because it means we<br />
each look after completely different areas. Each staff member<br />
shows potential in different areas so we create rolls around them.<br />
I’m the editorial director, Rhi is the colour director and we have<br />
recently promoted Paul Geronimo to technical director. We all<br />
have our own roles and areas that we look after. We all play to our<br />
strengths, and reward and enable staff that show potential and<br />
interests in different areas.<br />
What about your recent renovation?<br />
Rhi: The renovation was a huge goal for us, and it really has been<br />
the icing on the cake. Our designer Courtney has been a friend<br />
and client of ours. She really has captured us and what we wanted<br />
Adilla Colab to be. The mission with our renovation was to really<br />
open up the space: add a lot of comfort and luxury. We started<br />
with the wall colour and added the blush pink marble, brushed<br />
brass, deep navy cabinetry to tie in our barbershop and the<br />
softness of live hanging plants. I don’t think we could ever have<br />
enough plants. I love the synergy of all of the elements. It’s so us.<br />
Who is your typical clientele?<br />
Frankie: About 80 per cent of our clients are between 25-35.<br />
Having said that, at any given time there is always a big mix as the<br />
younger more ‘lived in colour’ clients come in pretty infrequently.<br />
So our grey cover clients we see a lot more often. Our clients<br />
always say they love coming in as our salon is so welcoming and<br />
although beautiful and high end, very unpretentious. So many of<br />
our clients are entreprenuers, mothers, business owners and truly<br />
inspiring women. We have set up our salon to be a ‘working salon’<br />
so we have wifi, a table with power points and have enabled clients<br />
to ‘work from home’ from our salon, so they never feel like they<br />
are wasting time with us. This helps a lot as our week days are just<br />
as busy as our weekends.<br />
What are the most popular services?<br />
Frankie: We have developed quite the colour correcting<br />
reputation. Rhiannon is the most talented colourist I have ever<br />
worked with, and in the last two years her books have become<br />
over flowing with waiting lists a mile long. She is extremely<br />
patient with colour and clients. Her technique is so incredible.<br />
And she can bang out a colour correction without breaking a<br />
sweat. Paul Geronimo and Keira Horgan are the same. Keira<br />
started with us in November, and does maybe three colour<br />
corrections per week. She is incredible the way she approaches<br />
things, and Paul is so outside the box the way he approaches<br />
colour as well. There is truly nothing he can’t do. We are all about<br />
helping people get their best hair. So whichever way we can<br />
achieve that, we recommend.<br />
How important is education and training?<br />
Frankie: The biggest thing about education that I didn’t realise was<br />
it’s so important for team bonding. There are a lot of personalities<br />
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