Complete Citibank Online Internet Banking Manual

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Contents 1. INTRODUCTION ........................................................................................................... 5 2. STARTING AT CITIBANK ONLINE .............................................................................. 5 2.1. REGISTER FOR THE FIRST TIME .................................................................................. 5 2.2. EASY SIGN ON ................................................................................................................ 6 2.2.1. ACCESS BLOCKING, LOSS OF PASSWORD ............................................................................................. 7 2.2.2. INACTIVITY ERROR MESSAGE .................................................................................................................. 7 2.3. LOG OFF .......................................................................................................................... 7 3. BASIC DESCRIPTION OF MY HOME .......................................................................... 7 3.1. MAIN MENU ON THE TOP LINE...................................................................................... 7 3.1.1. MY HOME ..................................................................................................................................................... 7 3.1.2. ACCOUNT INFO ........................................................................................................................................... 7 3.1.3. PAYMENTS .................................................................................................................................................. 8 3.1.4. LOANS (only CitiBusiness clients) ................................................................................................................ 8 3.1.5. INVESTMENTS ............................................................................................................................................. 8 3.1.6. SERVICES .................................................................................................................................................... 8 3.1.7. INFORMATION CENTER ............................................................................................................................. 8 3.1.8. CITIALERT (not applicable to CitiBusiness clients) ....................................................................................... 9 3.1.9. LOG OFF ...................................................................................................................................................... 9 3.2. WHAT WOULD YOU LIKE TO DO? - A PULL-DOWN MENU .......................................... 9 3.2.1. CHANGE USERNAME OR PASSWORD ..................................................................................................... 9 3.2.2. ADD/REMOVE USER PROFILE ................................................................................................................... 9 3.3. HOME PREFERENCES ................................................................................................. 10 3.3.1. CHANGE SIGN OFF OPTIONS .................................................................................................................. 10 3.3.2. CHANGE ACCOUNT SUMMARY PREFERENCES ................................................................................... 10 3.4. QUICK LINKS ................................................................................................................. 10 4. ACCOUNT INFO ......................................................................................................... 10 4.1. ACCOUNT SUMMARY ................................................................................................... 10 4.2. ACCOUNT DETAILS ...................................................................................................... 10 4.2.1. CREATE PAYMENT ADVICE ..................................................................................................................... 11 2
4.3. DOWNLOAD OF ACCOUNT ACTIVITIES ...................................................................... 11 4.4. ESTATEMENTS ............................................................................................................. 12 4.4.1. REGISTRATION FOR ESTATEMENTS ..................................................................................................... 12 4.4.2. CHANGING REGISTRATION FOR ESTATEMENTS ................................................................................. 14 4.4.3. CANCELING REGISTRATION FOR ESTATEMENTS ................................................................................ 15 4.4.4. VIEWING ESTATEMENTS IN INTERNET BANKING ................................................................................. 15 5. PAYMENTS ................................................................................................................. 17 5.1. MONEY MOVER ............................................................................................................ 17 5.1.1. TRANSFERS BETWEEN CLIENT’S OWN ACCOUNTS ............................................................................ 17 5.1.2. CITI CREDIT CARD REPAYMENT (not applicable to CitiBusiness clients) ................................................ 17 5.1.3. DOMESTIC PAYMENT ............................................................................................................................... 18 5.1.4. FOREIGN-CURRENCY TRANSFER .......................................................................................................... 19 5.1.5. FOREIGN-CURRENCY TRANSFER – DEALING (only CitiBusiness clients) ............................................. 21 5.1.6. CITIBANK GLOBAL TRANSFER ................................................................................................................ 21 5.1.7. MULTIPLE PAYMENTS .............................................................................................................................. 22 5.2. PAYEE LIST ................................................................................................................... 22 5.3. REQUEST FOR DEBIT .................................................................................................. 23 5.4. DIRECT DEBIT ............................................................................................................... 23 5.5. ADMINISTRATION OF FUTURE PAYMENT .................................................................. 23 5.6. AUTO SWEEP ................................................................................................................ 24 5.7. TRANSACTIONS (only CitiBusiness clients) .................................................................. 24 5.8. FILE TRANSFER (only CitiBusiness clients) .................................................................. 24 5.9. ADMINISTRATION OF STANDING ORDERS ................................................................ 24 5.9.1. SETTING UP A STANDING ORDER .......................................................................................................... 24 5.9.2. ADMINISTRATION OF STANDING ORDER .............................................................................................. 25 5.10. SIPO (not applicable to CitiBusiness clients) .................................................................. 25 6. LOANS (only CitiBusiness clients) .......................................................................... 25 7. INVESTMENTS ........................................................................................................... 25 7.1. OPENING A TIME DEPOSIT .......................................................................................... 26 7.2. CHANGE A TIME DEPOSIT ........................................................................................... 26 7.3. CANCELLATION OF A TIME DEPOSIT ......................................................................... 27 8. SERVICES .................................................................................................................. 27 3
Page 1: Complete Citibank Online Internet B
Page 5 and 6: 1. INTRODUCTION Citibank Online wil
Page 7 and 8: 13. Click on the Sign on button. 14
Page 9 and 10: applicable Terms and Conditions lis
Page 11 and 12: If you wish to download activities
Page 13 and 14: To open a statement within eStateme
Page 15 and 16: On the next page you can change the
Page 17 and 18: 5. PAYMENTS The Money Mover section
Page 19 and 20: Amount (required) - enter the payme
Page 21 and 22: Customer Reference Number - optiona
Page 23 and 24: 5.3. REQUEST FOR DEBIT This option
Page 25 and 26: 5.9.2. ADMINISTRATION OF STANDING O
Page 27 and 28: of the deposited amount only, you w
Page 29 and 30: 4. Choose the type of inquiry (e.g.
Page 31 and 32: If you have already given these dat
Page 33 and 34: The following screen presents an ov
Page 35 and 36: Figure 11: Changing your settings,
Page 37 and 38: MAKER This status allows the user t
Page 39 and 40: PARTIAL CHECK PARTIAL (initial chec
Page 41 and 42: Verification value (total amount):
Page 43: MORE INFORMATION 24 HOURS A DAY, 7

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